7 Cutting Edge Web Design Trends (that Can Actually Improve SEO) »

Posted by randfish

As the worlds of web design and SEO merge ever closer, we’ve been seeing design-specific elements produce a positive impact on SEO for the sites that employ them. It’s terrific news for SEOs who love design and are capable of and passionate about making it part of their repertoire. It’s also great for designers who find that as they evolved from Flash designs to machine-readable CSS and separated markup from content, they’ve earned more links and more organic search love.

In this post, I’ll walk through examples of those design practices in use and describe how they can help improve your opportunity for organic search rankings and traffic.

#1 - Designing that Elicits & Conveys Emotion

A phenomenal article from Aarron Walter of Mailchimp on ThinkVitamin - Emotional Interface Design: The Gateway to Passionate Users - deeply explores the trend of designers using their talents to imprint emotion on users. Personally, I love this practice, and professionally, I see it as incredibly valuable for SEO, too.

Rather than simply providing a user with information, these sites attempt to convey a sense of the companies, products and services they represent in a tangible way.

For McMiller’s Sweets, below, the website expresses the brand’s humor, whimsy and obsession with their product. I only wish I could buy online - there’d be a few boxes headed for the SEOmoz offices right now.

Box.net, an enterprise-focused software company, aims to achieve an air of simplicity and a feeling of the ease that comes from using a basic, consumer application but targeted at a business audience. Their redesign has me convinced - it’s light and airy, it’s up in the clouds (perhaps a double-meaning since they host in "the cloud") and it even calls out the "sexiness" of the application.

When users are emotionally invested in the websites they visit, they’re more likely to:

• Link
• Share
• Contribute Content
• Participate
• Remain Loyal
• Invest in the Experience
• Browse more Pages

All of these have either first or second-order impacts on SEO in a positive way.

#2 - The Scroll-Triggered Call-to-Action

Sometimes, you don’t want to overwhelm content with calls-to-action… At least, not until you’re fairly certain your visitor has finished reading. That’s where the brilliance of the scroll-triggered call-to-action comes in.

Browse any article on the New York Times website and you’ll see this behavior in action, driving you to read the next article in the series only after you’ve reached the bottom of the current piece:

It’s great for boosting page views, but also drives more awareness of those pieces, improving links and driving up visibility for previously less-well-publicized works. My guess is that clicks are quite high.

In the next example, the OKCupid Blog leverages precisely the same tactic:

This use case might be even more brilliant. After wrapping up a remarkable article about what statistics tell us not to do in online dating, my first instinct is to share the piece with some single friends. OKCupid’s flawlessly timed, dropdown overlay synchs with this internal compulsion and makes it easy to tweet, like, stumble or buzz away.

Scrolling + triggers = more browsing, more awareness and more sharing (and I think the potential applications for SEO are far greater in quantity than just what’s been shared above).

#3 - User Badges

If your users are passionate about your site and their experience or participation, why not make it easy to share?

For years, sites have been offering users the virtual incentives of points, badges and status to encourage greater participation. Andrew Follet from Concept Feedback authored a brilliant piece analyzing this precise behavior and exposing some terrific examples.

We’ve noticed an interesting behavior as it relates to user badges as well, and it’s spurred me to whiteboard the following chart numerous times for those who have online communities considering SEO:

The lesson? Make great communities, encourage participation and reward your users with badges that will make their sites look good. It’s the online equivalent of giving out high quality, well designed t-shirts - fans won’t just wear them to bed; they’ll actually show off your brand.

#4 - The Animated HTML Multiheader

I wrote about the multiheader a long time ago, and the evolution of design has made them tremendously more compelling and useful since then. Case-in-point, Unbounce, who has 5 different messages/features on their homepage all accessible to engines and all part of a single multiheader. I’ve screencaptured them elegantly "swooshing" in and out of the headline position:

The advantage is two-fold - more content on the homepage that’s accessible to search engines (thanks to clever CSS/HTML usage) and everyone who links to any one version is concentrating the link juice singularly on the home page. In some cases, that could cause problems, but in others, it’s a great opportunity to leverage design to focus the links you acquire where you need them most.

BTW - Speaking of Unbounce, If you have yet to read Oli Gardner’s 12-Step Landing Page Rehab Program, you’re seriously missing out.

#5 - Sexy, Embeddable Infographics

Infographic linkbait is certainly all the rage these days, and I think it’s a well-justified trend. The brilliant part is that you benefit by producing the infographic and other bloggers benefit by sharing it and attracting views, attention and links of their own. So long as the embed works seemlessly and the infographic is compelling, you’re off to the link acquisition races.

Some examples I enjoyed came from Smashing Magazine, who put together this piece on programming (and the how-to behind it’s creation):

And this smart contribution from Visual Economics:

As with badges, the "beauty rule" applies - the sexier your infographic (and the most interesting/useful/compelling the content), the higher adoption will be.

#6 - Designing Around Illustration (with CSS)

It used to be that I’d see a website built around illustrations and artistry and shake my head in sadness, knowing that the beauty of the UI was unlikely to be experienced by anyone except those coming via type-in. Today, with the amazing progress of CSS, sites like Carbon Made can have their design cake and eat their SEO, too.

Google’s "text only" cache shows every word you can see in the screenshot - we’ve come a long way indeed. And, darn it if that design doesn’t make me want to just climb a mountain and jump off a cliff into an octopus-filled lake below… errr.. make an online portfolio (yeah, that’s the one!)

For another look, check out Ruby on Rails developers, Pioneers:

Pretty, accessible and indexable, what more could an SEO ask?

#7 - Creative Content Formats Unleashed

Sometimes, you visit a site that stands out from everything else you’ve seen on the web in the past. Historically, many of those sites have also been tragically obscured from search engines. Nowadays, a new breed is emerging, showing off massive creativity, brilliance in design innovation and a compelling combination of link-worthiness and search-accessibility.

A few of my favorite recent stumbles into this realm include:

Above: Grain and Gram Gentleman’s Journal

Above: Sanctuary T Shop (who knew a small e-commerce shop could be this pretty?)

Above: Heart Directed (a great place to find more remarkable creative formats, though lacking the machine readable content to be an SEO example itself)

It’s a great time to be on the web, thinking about SEO, design and the brilliant things that can happen when they overlap strategically. Here’s to hoping that more of us who invest in organic search traffic will bolster that task with the power amazing design can bring. It’s not just more links - it’s greater engagement and a higher liklihood that sharing of all kinds will occur. However the search engines evolve, you can be sure this is the type of behavior they’ll seek to reward.

p.s. If design inspires you, I’d recommend checking out Drawar and Six Revisions list of 10 Fresh Galleries for Inspiration

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How to Benchmark in Analytics »

Posted by JoannaLord

We have a lot of changes going on at SEOmoz (feel free to get excited, we sure are!) and with all of these changes to the site comes the need to focus on tracking. Internally we have spent the last few months redirecting our attention to not only the best practices regarding analytics and data mining, but really pushing ourselves to revisit our analytical processes.

You know what we realized? There sure is a lot of data. While I have always appreciated the reporting features in GA, I find that too often people take the reports at face value and fail to go deeper. It’s unfortunate since it is in those deep dives that you usually discover the data that can change your current course of action. So this post is going to tackle an approach to analytics that is often overlooked and (thanks to Google and their silly naming convention decisions) is rarely used to its fullest capacity. Get excited folks we are going to talk about benchmarking {Woohoo! Insert audience applause here}.

All of you excel spreadsheet lovers out there know plenty of ways to extract data and pinpoint specific red flags or recent successes. In fact, most people use analytics to simply analyze the current state of their account. While this is certainly a priority, it really is one dimensional. Instead of stopping there, why not go further? Why not better understand where your data was, and how you are measuring up? In fact, why not use this data to help inform your internal decisions as a company? It’s like an analytical epiphany—“using past and current data to help guide you moving forward.” Glorious.

While many of the analytics platforms out there have given us a number of ways to compare historical data to current data, we are still limited to two distinct time ranges (for the most part). It’s great to see those two ranges stack up against each other, but that still leaves a lot to be desired. Without going further you miss the "interaction" between those two distinct time ranges.

Benchmarking your data is a great way to discover more about this, often overlooked, gray area. Benchmarking simply means you set a standard at which you compare something else to. When used for data mining, it means you plot two distinct variables (time ranges, metrics, dimensions, etc.) over a period of time and then use these “benchmarks” to infer conclusions when making decisions.

You can then see  a more complete picture of your site’s momentum. In my opinion, understanding your site’s momentum is one of the most powerful metrics an analyst can calculate. If you can say with authority that you know how your site is doing and how it will likely be doing in the next week, month, few months, etc., you are in an ideal place. With data like that you can take more calculated risks.

*First, I want to throw out a disclaimer—a little over a year ago Google decided to integrate “Benchmarking” into their Visitors tab in GA. This just made things confusing in my opinion. The GA feature actually shows your site in comparison to a {very very very limited} industry pool of similarly {not really} sized sites. There is a lot wrong with the assumptions of this feature, but for our purposes here, when I say “benchmarking” I mean the act of plotting two distinct variables over time to extract insight…not the {ridiculous-I-can’t-believe-they-took-it-out-of-beta} GA feature.

The "benchmarking" feature in GA on SEOmoz

Okay now that we got that out of the way, let’s talk about how you can benchmark your data to hopefully gather some insight into your site’s performance.

Know your bottom-line (and your "high-line" –yes, I just made that word up)

This is probably the most common approach to benchmarking. It’s a pretty simple way to analyze the current state of your account. You should know your extremes for every metric. For example if you are a company that sells a seasonally successful product, you should know what your lowest conversion rate is for the year, as well as your peak conversion performance. In understanding the extremes you can make better assumptions on how your off season stats are trending. While not the most accurate approach to data mining, benchmarking the extremes of your account enables you to speak intelligently, at any given moment, on how your site is currently performing.

Know your ratios & relationships

Am I the only one that always reads “ratio” as “radio”? I digress. Knowing your metric ratios and how they relate to each other, is a great way to quickly detect when things are headed south. Often, as analysts, we don’t realize something has gone wrong until we see sales are down. While that is an effective method of pinpointing mistakes, it certainly isn’t ideal. Wouldn’t it be nice to quickly identify issues as they actually become issues? Crazy, I know. Well this is exactly what benchmarking the ratios of your site’s metrics can do. At SEOmoz, we use ratio/relationship benchmarking to keep our traffic stats in check. We don’t just plot out how many visitors each section of the site brings in out of the total visitors; we compare those percentages against each other. This gives us a ballpark value to guide us. An example; “the X part of the site brings in roughly twice as much as Y, which brings in about 1/3 of the traffic as Z.”

The great part about this method of benchmarking is you can easily turn it into a visual representation of the different pieces of the pie, and isolate out when things start to shift. Below is an actual example Rand pulled together earlier this week (yes he does that sort of thing for fun! A true data-head!). In this chart we have graphed out the top trafficked pages on our site, and then plotted them against each other to show how they are performing in relation to each other.

Also see a larger, detailed version

You can see the significant drop in the blue segment (our Tools page), which was due to a redirect mistake we made (oops…Rand talks more about that here). By visually representing these sections, we can easily identify shifts in the relationships, which can guide us on where we should focus our attentions (aka fix our silly SEO mistake ASAP!).

Know the norm

Okay I know, I know…I talked a whole lot of trash above on the GA benchmarking feature, and here I am talking about “knowing the norm,” but approaching data analysis this way can be insightful. Knowing and using industry standards in benchmarking can efficiently identify low hanging fruit.

However, the actual GA benchmarking tab is a poor example of this. Keep in mind that sites have to opt into the benchmarking, so (a.) this feature might not even have your industry represented and (b.) you have no way of knowing how many sites these “standards” are calculated on. Also keep in mind there are only three buckets for website “size” in this feature—small, medium, and large. WTF right? Yeah, since when do all websites fit into those three sizes? What am I ordering a latte over here?

With that said, it’s worth knowing the vital metric standards for your industry. If you see that similar sites to your own have a bounce rate of around 40% and you are chilling around 65%, while all the other metrics look closer in range, then you can assume this metric is where you should direct your optimization efforts. This approach isn’t as scalable or as accurate as other benchmarking methods, but it’s definitely worth a mention, if only for peace of mind.

Know the limits

While benchmarking is incredibly effective for things like trending, projecting, and exploring the data, it’s important to know the limits of the process. It is meant to be a discovery process, not a scientific formula. Just like anything else you take away from the data, it is just an insight, not a guarantee. You are making assumptions based on past performances, and performances change. So one word of caution to all of you data-heads out there—benchmarking is a great tool to add to your bag of tricks, but it is only one of many you should be using. Don’t get so caught up in forming relationships between the metrics and dimensions of your site that you lose perspective on the independent variables themselves.

In conclusion

Get in there. I mean it, seriously. I know we are all crazy busy, but that shouldn’t translate into a two minute GA log-in, a quick glance at the vital metrics and a few automated reports. Our analytics are meant to be explored. Benchmarking is one of those processes that may take an extra hour or two, but discoveries made during those few hours can be instrumental in guiding your company’s decisions.

Confession: At SEOmoz we haven’t always been the best with analytics and tracking, but in the past half a year we have refocused our energies on truly knowing what our users are doing, how our site is performing, and finding opportunities within the data. It’s time consuming, and tricky, and what you discover is not always fun to find out, but it has certainly helped us redirect resources where they are needed.

Over the next few months we are rolling out all sorts of good stuff, {the Chrome toolbar launch was just a teaser my friends }. We are using processes like benchmarking to better prepare us for these changes. Taking on new challenges as a company is an awesome thing, but doing it with a little data to steer you, makes the ride even more fun.

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SEO Chrome Toolbar is Here! Download the Mozbar for Chrome Today »

Posted by Danny Dover

Well folks, this may be the biggest tool introduction since Ryan Seacrest started hosting American Idol. ;-) Today we are launching our SEO toolbar for Google’s Chrome browser. This sexy beast is full to the brim with SEO insight and time-saving SEO goodness. This free add-on is ripe for picking and available for download right this second.

Ask and Ye Shall Receive

Whether it’s from Twitter, Facebook, email or comments here on the blog, almost every day we get some sort of request for a Chrome Toolbar. We knew there was a high need for it, and wanted to make sure that we didn’t rush and put together something unmozworthy. The new toolbar is pretty baller if I do say so myself (which I just did). It works very similarly to a toolbar in Firefox where it displays across the top of the screen, but with the ability to easily drop it down to the bottom of the page as well.

The new Chrome toolbar has most of the same features as the Firefox edition, but if you want to learn more… please keep reading. :)

So How Does This Help Me?

1. Search Results Overlay

This new Search Engine Results Page overlay was designed to offer the most relevant link data without getting in the way. You can now use our toolbar to see which search results are getting the most links, and click Explore to run a full analysis in Open Site Explorer. To turn on this overlay, click the settings button on the toolbar, and select SERP Overlay.

"I get the best ‘feel’ for abstract metrics by seeing them in familiar places. I find it easiest to understand the new metrics by seeing them on search results I’m familiar with; as an added bonus, this is one of the most helpful analyses you can do when looking at a new SERP for the first time." –Will Critchlow

2. Quickly find important SEO information with the Analyze Page Overlay

Our analyze page overlay provides quick access to useful data points which include:

• On-page Optimization Elements – All of the essential SEO on-page elements (title tag, meta description, meta robots, rel canonical) are in one place.
• Location Data – As local search becomes more important, the value of information like server location increase.
• Google cache – Want to see exactly what Google saw when it’s bot crawled a given site. The link to Google’s cache will get you there.

"The overlay is still the most valuable thing for me. I must use it 5+ times every day to get quick info about how many links are on a page, whether it’s using rel="canonical" or whether the keywords are properly included in the right page elements. I hate using ‘view source’ and searching through code; overlay FTW!" –Rand Fishkin

3. Quick Access to Tools from SEOmoz and Third Parties

The tools dropdown has been expanded to include fast access to the latest SEOmoz tools as well as a wealth of other helpful resources, including traffic data, Twitter tools, and domain information.

What if I find a bug?

Reporting Bugs

The best way to report bugs is to e-mail us at customerservice(at symbol)seomoz.org. This is the quickest way to get into our development queue.

Known Issues

1. The toolbar overlays some of the page content. We attempted to inject the CSS into the page and push down the page content, but this ended up breaking some useful sites (like Twitter) so we overlay the page instead , but do now offer the ability to display the toolbar at the bottom of the page, which should hopefully help, when you’ve just got to see the Facebook nav. :)

2. Because of the way the toolbar is rendered as part of the page, it only shows up when the page loads, so if the toolbar is turned on while other windows already have loaded content, you will need to click refresh to see the toolbar. Unfortunately, this is also the case when you open a new chrome window, since chrome shows cached content on open to appear faster.

We hope you enjoy the new toolbar. Please give it a try, and be sure to post feedback in the comments below.

Not yet a Chrome fan? Still plugging away in good ol’ Firefox? Well we haven’t forgotten about you! You were our first love, and can still be downloaded here.

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The 12-Step Landing Page Rehab Program [Infographic] »

Posted by Oli Gardner

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

As with that other program, the first and most critical step is admitting you actually have a problem. So go ahead. Shout it out loud so your coworkers can hear: 

“My name is Earl. My conversion rate sucks, and I can’t stop sending expensive PPC traffic to my homepage.”

Feel better? You should.

You just passed the “unofficial” first test of landing page rehab, and now you’re ready to take 12 little steps that’ll lift you from that river in Egypt (denial?!?) to a higher place on the conversion charts. This is the intervention your landing pages have been crying out for, so take a deep breath… and let’s get started.

Study the 12-step infographic to see where each step in the program should be applied to the conversion funnel.

(Click to image view full size)

View Full size version  |  Download a poster sized version (24"x13")

MEASURING YOUR PROGRESS - THE CONVERSION SCORECARD

Before we begin, we need a quick breathalyzer test to get some baseline metrics in place and measure how effective your treatment program is. The conversion scorecard can be used whether you’re using a standalone landing page for your marketing campaigns or sending traffic directly to a page on your website (homepage, shopping cart or registration page) - although it is geared slightly more towards the standalone variety.

(Click to view or print the full size graphic with the complete set of 20 questions on it.)

Scoring your page
Answer each of the 20 questions as honestly as you can and tally the number of “Yes” responses to arrive at your score. The goal is simply to get a ballpark sense of how good your page is. Then take all of the “No” responses and create a “To Do List” of things to improve on your page. You’ll find some guidance and tips for making these improvements as you follow the 12-step program below.

Remember that after you leave the rehab clinic and have made some positive changes to your conversion funnel, you should revisit the scorecard to measure your improvements.

View and print out the full sized Conversion Scorecard

STARTING THE 12-STEP PROGRAM

STEP 1 - Use a Separate Landing Page for each Inbound Traffic Source  

The principles of inbound marketing are founded on facilitating multiple streams of traffic. Examples include PPC, email, banner ads and social media. There are two key reasons why you should be using a separate landing page for each source:

• Each inbound medium has it’s only unique style and limitations. Using separate pages allows you to sync up the visual and tonal qualities  with the source. Email for instance can contain a lot more information that a tweet, so the amount of extra information your landing page needs to communicate is inherently different. Imagine also that one of your inbound streams suddenly requires a different offer (perhaps a 20% discount for an affiliate) - with only one page you would have to show this change to all inbound sources.
• With measurement comes accountability. With separate funnel flows, you can measure the effectiveness of each inbound stream and focus your efforts on the one(s) that convert the best.

Doctors Orders: Start thinking of each inbound source as it’s own mini campaign. You want to have multiple rivers bringing boats to your port (rather than many tributaries feeding one river). Print out the ads for each inbound source (PPC, email, banners, social media) and spend time observing their differences - size, tone, language and visual weight. This will help you design appropriate landing pages.   

STEP 2 - A/B Test Your Landing Pages

A/B testing is the process of splitting your traffic between a series of pages to see which performs the best. Anne Holland’s WhichTestWon.com is a fun site that shows examples of A/B tests and lets you pick which version you think would produce the highest conversion rate.

On a corporate level, testing helps to remove conjecture and subjective argument from the boardroom and is a great way of understanding your customers (which messaging and design do they respond to best). It should be done as an iterative process - think evolution vs. revolution.

FACT: Your landing page can always be better. Just like a plant, it needs ongoing attention for best results.

Some online tools/services for testing:

• Unbounce (landing page platform including self serve A/B) - disclaimer: I am a co-founder of Unbounce
• Liveball (A/B & Multivariate)
• Google Website Optimizer (A/B & Multivariate)
• Visual Website Optimizer (A/B & Multivariate)

Doctors Orders: Take the plunge and get a tool set up so you are at least able to start testing your landing pages. Then the fun part of trying new ideas and experimenting can come.

STEP 3 - Match Your Landing Page Message to the Upstream Ad

If the primary headline of your landing page doesn’t match the copy on your ad you’ll be getting a lot of action on your browser’s back button. As an example, consider the following:

Bad message match
Ad: Get 20% off a MacBook Pro
Landing page message: Welcome to Bobby’s Computer Store
  
Good message match
Ad: Get 20% off a MacBook Pro
Landing page message: Get 20% off a Macbook Pro at Bobby’s Computer Store

Seems obvious right? The problem is that most inbound traffic gets sent to company homepages where the messaging is necessarily generic. Using a targeted standalone landing page is key to reinforcing the customer’s belief that they made a “good click”. You will also get a better quality score and thus a lower cost-per-click from Google AdWords if your message match is strong (this extends to the entire content on the page which should be congruent with the headline message).

Bonus tip: If you are driving social media traffic, you can enhance the “social message match” by including an appropriate social icon on your landing page to further reinforce the connection between the source and destination.

Doctors Orders: Learning to construct your campaigns in the right order can help you ensure good message match. Start with a concept based on communicating your product/service/offer to your target market. Come up with your promotional headline and landing page content, then work on a series of ads that closely match the headline. If you do it the other way round (ad first), you are forced into building from what might be the wrong foundation. 

STEP 4 - Context of Use
They say a picture is worth a thousand words. A better picture is one where your product or service is shown being used in context. Salespeople will tell you to sell the fire, not the fire extinguisher - the point being that you need to illustrate the need in order to develop desire for the solution.

Effective landing pages use photography and video to provide evidence of how your product or service solves a real problem.

A statement like “Our vacuum cleaner is so powerful it can suck up a bag of nails” beside a stock photo of the product against a white background is far less likely to convert than a video showing (and letting you hear) the vacuum cleaner actually doing the job. An example using photography could show a fold-up ladder in two states. Being tucked into a small cupboard by it’s owner, and then extended to show the owner reaching onto high shelves to retrieve something. Simply showing it in it’s intended context of use will improve your sales. 

Would you really have bought a ShamWow without seeing it in action?

Doctors Orders: Take your product or service and actually use it for real (you’d be surprised how many people haven’t even used the item they’re selling). This will help you to understand and visualize how it should be presented in your photography and videos. If it’s an online tool, try observing someone else using it.

STEP 5 - Use Videos to Increase Engagement & Conversions

According to a study by eyeviewdigital.com, the use of video can increase your conversions rates by as much as 80%. By providing users with a passive engagement mechanism you can keep them on your page longer allowing your brand message to seep into their subconscious.

Warning: don’t just throw up a poorly animated Powerpoint presentation - nobody will watch it.

If you are peddling a physical product, show people using it as mentioned in step 4. If it’s an online tool, provide a demo of the primary features while narrating the benefits of it’s use (don’t show every step, make it a highlight reel). If you offer a service, put yourself front and center and communicate directly with your viewers. Make eye contact for maximum engagement and make use of directional cues to guide them to your intended conversion goal. Great videos do this by having the host look and point outside the frame towards other elements on the page - bringing the whole page into the experience.

Usability best practices say to never auto play a video as the audio shock can make people hit the back button immediately, especially if they are in a sound sensitive environment - like most offices. However, this is something you should test on your visitors. My advice if you want to start the video automatically would be to at least allow a shot delay before it starts, and make the controls very obvious in case someone wants to mute or pause the video.

(This is a decent example of a nice pause and transition into video - http://raw.glow.com/dms1825/ - warning: the alerts when you try to leave the page aren’t so nice).

Doctors Orders:  If you don’t use video yet, plan to start soon. For online product demos, try recording a screencast using software like Jing. It’s really simple and cost effective. Once you get a feel for it you can upgrade to more elaborate tools with stronger editing and post-production features. Audio is very important - write a script before you record so you’re not bumbling your way through and try to use an external mic for better quality. 

STEP 6 - Use Directional Cues to Lead the Way

Imagine an airport without the expertly placed wayfinding signs and maps - it would be chaos. If you’ve visited the emergency room at a hospital, you might be familiar with the colored lines they paint on the floor to take you to different departments - follow the yellow brick road. These are examples of directional cues, which can be broken down into explicit and implicit (both of those were explicit).

Directional cues are used on landing pages to guide the visitor to your call to action. Here are some examples of ways to do this:

• Graphical arrows: Take a look at the header area of the lead gen form on this landing page template. When you add a lead gen form to your page, the call to action button is often pushed below the fold. Here, the arrow lets you know that the point of interaction can be found directly below that area.
• Whitespace: Don’t cramp the style of your CTA. Resist the temptation to fill in every pixel of your page, instead give your buttons plenty of room to breathe.
• Color: Classic colors for buttons include blue (link color) and orange. At the end of the day, the most important thing is that it stands out clearly from the rest of the page (e.g. don’t make your button blue if your page has a blue background).
• Contrast: This is essentially the same as the point about color (but thinking in terms of black and white or tonal range).
• Eye direction: It’s been shown that when using photos of people (or animals), that you can improve conversion by having them look at your intended call to action. It makes sense. If you see someone looking up at the sky while you’re walking down the street, the chances are you’ll follow their gaze in case you’re missing something important.
• Interruption: Surprise is an excellent way to get someone’s attention. Breaking established design boundaries gives reason to pause and observe. Boo!
• Encapsulation: Think of binoculars or the viewfinder on a camera and how they focus your vision. You can construct similar experiences using shapes and contrast. Think about archways, holes and windows for inspiration.
• Pathways: Roads or the earlier example from the hospital floor are examples of pathways. You can use background design elements (lines with arrows generally) to walk someone round your page in the order you prefer.

For a more exhaustive study of the effects of directional cues, I wrote a post that uses photography to illustrate each of the methods above: Designing for Conversion – 8 Visual Design Techniques to Focus Attention on Your Landing Pages.

Doctors Orders: Learn to point. It might be considered rude in some cultures, but in conversionland it’s actively encouraged. Make the intended action of your page as obvious as possible - subtlety is for shy folks. Add at least one directional cue to an existing landing page. If your design is quite restrictive, you can try breaking the visual boundaries by placing an arrow outside of the page edge, pointing in towards your CTA - this disruptive visual tactic can be very effective at directing eyeballs.

STEP 7 - Find the Optimal Balance of Data vs. Conversion Rate

Lead generation is about two things - the size of the barrier (how long, personal or complicated the form is) and the size of the prize (what you are giving away in return for the data). If these are out of proportion you risk losing customers.

It’s a delicate balance to achieve: make the form too long and people walk away from the perceived effort, make the questions off-topic or too personal and you wind up with false data. Conversely, if the form is too short you can skew your leads towards those just seeking a freebie instead of real, determined and relevant customers. It can also result in you not being able to qualify your leads accurately.

The other factor that complicates all of this is the giveaway you are offering. If your eBook, coupon or webinar isn’t good enough to warrant the information you are asking for folks will bounce. For a webinar registration keep the info to a bare minimum - name, email and maybe company and role if it’s B2B. If you’re giving away an eBook, it needs to be one of two things: significant in size or significant in it’s exclusive data content. Above all, quality is what counts. You can tease people into completing your form to get your super awesome whitepaper, but if it turns out to be smoke and mirrors, you’ll have a lead that’s disappointed and likely to unsubscribe immediately.   

Doctors Orders: This is where A/B testing becomes really useful. Set up multiple versions of your form and test them to find where the balance lies. Is it acceptable to remove a few questions in order to get more leads? Does your conversion rate even get affected by the addition of extra questions. Only testing with your target audience can answer these questions.

STEP 8 - Be Honest About Your Writing & Edit Ruthlessly

Never publish the first thing you write. Unless you are in the business of reportage poetry (I may have just made that name up). Campaigns and their associated messaging need to be refined over time through testing but also through editing. Steve Krug (author of the classic usability book “Don’t Make Me Think”) made the best observation on the subject I’ve heard: delete 50% of your page content, then throw away half of what’s left.

Doctors Orders: Try removing 2 sentences from the main body of copy on your landing page. I bet it won’t hurt as much as you think. If you have 5 bullet points, try going with the 3 most important ones. Keep deleting extraneous words and redundant phrases until your copy is as tight as a Scotsman being asked to pay a bar tab. Like everything you change on your pages, you should make your edits on a duplicate page and run an A/B test to verify if it produces higher conversions.

STEP 9 - Make it Easy to Share

The impulse to share content can be fleeting, so don’t make people work for it. While not applicable to all landing pages, those with special offers or special content (perhaps a great video) - should have a simple way for people to spread the word for you.

There are two great ways to make this work:

1. Use Twitter @Anywhere to add widgets that allow people to tweet your offer. Make it part of the contest rules that they follow you and tweet your message in exchange for entry into the contest (free marketing).
2. Place sharing widgets such as retweet buttons on your confirmation pages (see step 12 for more on this)

Doctors Orders: Design for your audience. If you’re driving Twitter traffic, retweet buttons are familiar and easy to use. The beauty of Twitter @Anywhere components is that they utilize Ajax style interaction and don’t take you away from the page. Similarly if you are funneling Facebook traffic, add a “Like” button to the page. Most Facebook’ers are logged in all the time and the button will add your landing page into their timeline with a single click. 

STEP 10 - Leverage Social Proof & Trust Devices

Testimonials work, if they’re real. Avoid stock photos and scripted hyperbole as most people can spot a fake testimonial a mile away. Try a mixture of testimonials that describe how your product or service has benefited someone’s experience, coupled with the enthusiastic style that say “you guys rule!”. I’d only use the latter from a well known industry expert or celebrity.

To modernize your landing pages, illustrate social proof by showing your standing in a relevant social network. There are many widgets available that can show how many people like or follow you. Social capital and the herd mentality of network participants can help convince prospects to become customers.

Doctors Orders: Ask 10 of your customers for a fresh testimonial and add the best to your landing page. Remember to state your usage intentions and ask for a photo if possible. If you have a decent social network presence, try adding a live feed widget based on a specific phrase or #hashtag search to show who and how people are interacting with your brand.

STEP 11 - One Page, One Purpose

Imagine a web page that exhibits the same tendencies as a kid with ADD. If your content can’t decide on one thing to do at a time, then your visitors certainly won’t want to take the time to figure it out.

The principal of congruence states that each element on your page should support a single focused objective. A good way of looking at this is to imagine a series of arrows all pointing to the center of a circle where there is a big button (your CTA). Each arrow represents a piece of content on your landing page, and you need to ensure that they are all in conceptual alignment.

Contrast this to those same arrows all pointing in different directions (conceptually).

To maintain focus, don’t talk about other products or services - you can use a different landing page and ad source for those. An exception to this is on an ecommerce product page that provides the ability to add extra products to the cart as add-add-on’s to your main conversion goal.

Doctors Orders: Try this exercise. Explain the purpose of your campaign to a colleague. Now read the content of your landing page out loud and ask her to stop you if you veer away from the central purpose as previously stated. If this happens, remove the offending content and start over. You will notice a lot more about your writing style by saying it out loud. For visual elements, try writing the goal of your campaign on a piece of paper, then print and cut out the images from your landing page and place them around the goal. Remove or replace any that don’t seem to be in total agreement with this goal.

STEP 12 - Post-Conversion Marketing

Post-conversion marketing is one of the most overlooked stages of the conversion funnel. The confirmation page from your lead gen form, ecommerce checkout, or registration form is the perfect place to start capitalizing on the positive mood of a newly qualified customer.

In the case of lead gen, you achieved the conversion goal of your lead gen page and you are probably going to start sending your new lead a series of email messages to encourage them to step up to the next level. Note that it can take up to 6 or 7 contact incidents to make this happen (according to email provider Constant Contact).

To increase your engagement potential, try to add your leads to other channels in your sphere of marketing influence (from your confirmation page). This amplifies the reach of your messages and can be the difference between being heard and being forgotten.

Some common examples include:

• Follow us on Twitter (so they see regular updates)
• Like us on Facebook (so they see updates and become part of your community)
• Download our free eBook (to keep your brand in front of them and increase your “thought leadership” score
• Visit this page (send them to other content they may find interesting)
• Share this with your friends/colleagues (leverage their network)
• Bookmark us on Delicious

Doctors Orders: Go beyond a simple “Thank you” on your confirmation pages. Start by adding one new link to the page and track how much extra traffic visits that target. 

WHAT NOW?

Now you have the tools and advice to break those bad conversion habits and rehabilitate your struggling marketing funnel. Did you do the scorecard exercise? Are you on the epic end of the scale or the “I did like, 19 things wrong!” end of the scale? The scorecard is there to provide you with a "to do list" of conversion improvements. Take every question you answered No to and create a personal task to fix it. Then implement a new A/B test to see how well your new landing page fares.

SHARE YOUR PAGE & SCORECARD SCORE
Show me your landing page and score and see if I agree with your assessment (I’ll run through the checklist too).

Good luck with your rehab, and remember, your landing page can always be better.

Oli

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Create a Link Building Team Within Your Organization »

Posted by RobOusbey

At a small or medium sized company, you might be part of a very small team with responsibility for SEO, or you may the only person - and it might not even be your full time job.

Sales

Example:

RobTech’s sales funnel typical begins with the visitor filling in an enquiry form on the website, then having an online product demo with a member of the sales team. After the demo, people either buy the software, turn it down because they don’t like it, or turn it down saying that they like it but can’t buy it right now (often because of the cost.)

Conference Speakers

Example:

RobTech’s Product Director speaks at five or six conferences each year. He sees many people finish their presentations with a website URL, and maybe even a link to download the slide deck. Instead, he makes sure that all RobTech’s presentations are made available with extras. A page on their site contains the slide deck, high quality versions of the images used, full data sources for charts and tables shown, and links to each of the other RobTech resources and white-papers mentioned in the presentation.

Public Relations

Example:

Copywriting

Example:

The girl who manages the knowledge base for RobTech (basically a very dry list of error messages and how to resolve them) came up with the idea of ‘The Top Six Moments of Dr Nick Riviera‘, which was simply ten embedded YouTube videos, but got to number one on Reddit, and received a lot of links. The guy who writes technical descriptions for the website wrote a short page about "Ten things you don’t want to hear your dentist say (while he’s peering into your mouth.)" which was well received by bloggers and got a few good links.

Personnel / Human Resources

Example:

RobTech have updated the standard template for their job adverts; alongside the request to email your CV and cover letter to the HR Director, they also say ‘find out more about the company and what’s it’s like to work here on our recruitment page.‘ A fair number of these links are nofollow-ed, but a good number do pass value - and this change came from just a 15 minute conversation with two people who’d never heard of SEO before, so the ROI here was technically awesome.

Procurement

Example:

Designers & Creatives

Example:

After the new website had launched, RobTech’s designer had a few days free. She took some of the rejected designs that weren’t used for the site, had a developer turn then into HTML files, and offered them up as free downloads. The page has received a significant number of links from free CSS template sites; they’ve since added a collection of free vector images which did very well on DesignFloat.

Corporate Social Responsibility

Example:

RobTech gives an annual donation to local dog shelter (the CEO is an archetypal ‘dog person’) - and the shelter now has a badge in their sidebar, thanking the company for their donation. Even more successful has been the ‘technology recycling’ drive the company runs one weekend each year. This year they put up a page on the site about the event, which received links from a variety of local sites, including the mayor’s website.

Summary

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Create a Link Building Team Within Your Organization »

Posted by RobOusbey

At a small or medium sized company, you might be part of a very small team with responsibility for SEO, or you may the only person - and it might not even be your full time job.

Sales

Example:

RobTech’s sales funnel typical begins with the visitor filling in an enquiry form on the website, then having an online product demo with a member of the sales team. After the demo, people either buy the software, turn it down because they don’t like it, or turn it down saying that they like it but can’t buy it right now (often because of the cost.)

Conference Speakers

Example:

RobTech’s Product Director speaks at five or six conferences each year. He sees many people finish their presentations with a website URL, and maybe even a link to download the slide deck. Instead, he makes sure that all RobTech’s presentations are made available with extras. A page on their site contains the slide deck, high quality versions of the images used, full data sources for charts and tables shown, and links to each of the other RobTech resources and white-papers mentioned in the presentation.

Public Relations

Example:

Copywriting

Example:

The girl who manages the knowledge base for RobTech (basically a very dry list of error messages and how to resolve them) came up with the idea of ‘The Top Six Moments of Dr Nick Riviera‘, which was simply ten embedded YouTube videos, but got to number one on Reddit, and received a lot of links. The guy who writes technical descriptions for the website wrote a short page about "Ten things you don’t want to hear your dentist say (while he’s peering into your mouth.)" which was well received by bloggers and got a few good links.

Personnel / Human Resources

Example:

RobTech have updated the standard template for their job adverts; alongside the request to email your CV and cover letter to the HR Director, they also say ‘find out more about the company and what’s it’s like to work here on our recruitment page.‘ A fair number of these links are nofollow-ed, but a good number do pass value - and this change came from just a 15 minute conversation with two people who’d never heard of SEO before, so the ROI here was technically awesome.

Procurement

Example:

Designers & Creatives

Example:

After the new website had launched, RobTech’s designer had a few days free. She took some of the rejected designs that weren’t used for the site, had a developer turn then into HTML files, and offered them up as free downloads. The page has received a significant number of links from free CSS template sites; they’ve since added a collection of free vector images which did very well on DesignFloat.

Corporate Social Responsibility

Example:

RobTech gives an annual donation to local dog shelter (the CEO is an archetypal ‘dog person’) - and the shelter now has a badge in their sidebar, thanking the company for their donation. Even more successful has been the ‘technology recycling’ drive the company runs one weekend each year. This year they put up a page on the site about the event, which received links from a variety of local sites, including the mayor’s website.

Summary

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It’s Gonna Be Good: August PRO Training Seminar Finalized »

Posted by randfish

Today, instead of playing in the uber-rare Seattle sunshine, I spent the day polishing off the PRO Training seminar schedule and it looks amazing. I’m excited to see these sessions myself (and I rarely sit through presentations). Check it out for yourself below; if you’re inclined and available, we’d love to see you.

Oh, and don’t worry, I’m not cruelly sharing when we’ve already sold out. We still do have some seats left. Dates are Monday & Tuesday August 30th + 31st with the tools training half day Wednesday, September 1st. However, I would strongly urge you to register soon, as we’ve sold out by early August in each of the past 4 years.

Top 5 Ways Our PRO Seminar is Different

1. "Tips" Focused Content
   Many sessions that I attend have discussions and opinions as featured content. Although I think that can be great, our focus is 100% on providing value you can apply back to your sites + campaigns immediately. I’ve talked to every speaker and reviewed every outline - the sessions at our seminar are exclusively focused on making you smarter, faster and better at your job.
2. Single-Track, Deep Dives by Only the Best Speakers
   Rather than panels of 2, 3, 4 or more speakers on an hourlong session, we have only a few sessions each day, enabling us to pick only the most talented, compelling speakers for our event. You can’t pitch to speak at SEOmoz - it’s by invitation only and those invites come because we’ve seen you speak many times and been seriously impressed. There are only 14 speakers in total at the event and every one is an oustanding presenter - we know because we’ve watched them.
3. The Same Incentives for all Participants
   At many events, the real revenue comes from sales of booths, promotional materials or sponsored sessions. SEOmoz has none of these. Our primary goal with the PRO Training isn’t to make money (being fully TAGFEE; this year, we anticipate the seminar to generate less than 4% of our gross with relatively slim margins), but to spread knowledge of SEO in a deep, meaningful way and meet many of our community members in person. We also pay for our speakers’ transportation and hotels so they don’t have the burden of selling to recoup travel costs.
4. Less than 1/2 the Price of Other Events
   With a PRO membership, the event costs just $649. Add in a hotel for 2 nights and a flight from most US locations and it’s still less than a single ticket to many of the larger conferences (e.g. the on-site price for Web 2.0 NYC or SES SF is $1,995).
5. No Vendors, Pitches, Booths or Sales
   There’s no expo hall, no sponsors, no SWAG in a bag, no salespeople seeking to close a deal at lunch, nada. This event is about learning from experts, networking with peers and coming home with phenomenal, actionable information.

The Full PRO Training Schedule

Monday, August 30th

• 9:00am - 9:45am: It’s a Mad, Mad, Mad, Mad SERP
  • The expansion of new results types in the search result pages has SEOs asking if traditional rankings are dead. They’re not, but there are a whole lot more opportunities to get SEO traffic. In this session, Rand Fishkin explores the world of real-time, social, news, images, video & expanded listing results with specific recommendations for how to get included, stand out and win clicks.
• 9:45am - 10:30am: How to Win Rankings and Influence Competitive Local/Maps Results
  • As Google Maps and the 3/7/10-pack results have become more competitive, SEOs have been thinking less about the question "what are the local ranking factors?" and more about "how do I get maximum visibility in local results?" David Mihm explores the answers with specifics about how to draw eyeballs and clicks from the maps listings.
• 10:30am - 10:45am: Morning Break
• 10:45am - 11:45am: The Science of Twitter Success
  • What makes some Twitter updates spread across the web while other languish in obscurity? Hubspot’s Dan Zarrella examines the science of tweets, retweets and clicks and provides specific, actionable tactics for how to improve the results marketers derive from promotion of their content on Twitter.
• 11:45am - 12:30pm: Presentation Off: How to Pitch SEO
  • Distilled’s esteemed director, Will Critchlow, has never lost against Rand, but they’ve also never faced off in the US. Watch Rand and Will on SEOmoz’s home turf as they break down how to pitch SEO internally to your team/managers or externally, to a potential client. Specific strategies of how to win the battle for marketing dollars will rule the day. Voting to be determined by a show of hands immediately following the presentations.
• 12:30pm - 1:30pm: Lunch
• 1:30pm - 2:00pm: Earning Direct ROI on Social Media
  • Social media tends to send traffic that clicks once, visits fast and leaves without much engagement. Yet, we know that over time, these branding touchpoints and positive references can lead to awareness, influence and, ultimately, conversion. In this session, SEOmoz’s community manager, Jen Lopez, shows real life examples of how social media can lead directly to conversions. She’ll also cover how to track clicks to and conversations about your site/brand that happen across the web and map these to the metrics that predict web success.
• 2:00pm - 2:45pm: Site Architecture & Best Practices for Big Site SEO
  • Large sites frequently struggle against indexation, navigation and organization issues. In this session, Marshall Simmonds, chief search strategist for the NYTimes, About.com, and many other large content-based sites will present solutions for effectively analyzing the problems inherent with large sites, identifying solutions and implementation. Specific topics include controlling faceted navigation, creating index-worthy category and sub-category pages as well as XML sitemap & internal link optimization.
• 2:45pm - 3:00pm: Afternoon Break
• 3:00pm - 4:00pm: Uncovering a Hidden Technique for SEO
  • You’re familiar with optimizing for a keyword by placing it on a page and acquiring anchor-text targeted links, but this session goes in a completely different direction. We’ll be pulling back the curtain on a new way to rank higher, and a process to do it! Led by Ben Hendrickson, SEOmoz’s Senior Scientist, this session will go heads down in the math and science of how search engines crawl, index and rank web pages.
• 4:00pm - 4:30pm: Constructing Effective SEO Audits
  • As the director of consulting at SEOmoz, Lindsay built dozens of audits for clients like Microsoft, Etsy, SimplyHired and more. In this presentation, she’ll share her methodology for delivering a site audit that clients and managers will appreciate and actually use!
• 4:30pm - 5:30pm: Conversion Rate Optimization
  • One of the web’s foremost experts in conversion rate optimization, Tim Ash will be sharing case studies and specific tips for how to make more of the visitors who click into customers.

Tuesday, August 31st

• 9:00am - 9:45am: 10 Sites the Earned Amazing Links: How they Did It & What we Can Learn
  • Sometimes, the best way to learn is through direct observation. In this session, Rand will walk through 10 sites that achieved top rankings through remarkable link acquisition strategies. He’ll explore not just where they earned links, but why those links were created and what other SEOs can take away from the success stories.
• 9:45am - 10:30am: Reverse Engineering Your Competitors’ Rankings
  • Why does that page rank above yours? Until you know the answer, you’re optimizing in the dark and potentially wasting massive amounts of time, energy and resources on metrics that won’t move the needle. In this session, Wil Reynolds, head of digital agency Thinkseer, walks through their process for strategically de-constructing the search results, determining the keys to ranking and executing on those metrics.
• 10:30am - 10:45am: Morning Break
• 10:45am - 11:30am: Manual Link Building: That’s Right; It Still Works
  • Picking up links one-by-one may not be highly scalable nor incredibly fun work, but it does work. In this session, Distilled Consulting head of US operations, Rob Ousbey, walks through the power and process of manual link building. If you’re ready to put your shoulder to the grindstone, you can have a serious impact on your business with these tactics.
• 11:30am - 11:50am: Top 10 Tips for Community Building
  • The power of user-generated-content and user engagement to build up a site’s reach, branding and SEO is phenomenal. SEOmoz CEO Rand Fishkin walks through his top tactics for attracting an engaged audience.
• 11:50am - 12:10pm: Top 10 Tips for Blogging
  • Blogs are still one of the most powerful ways to build content, draw in links, grow your branding & attract new customers. Ian Lurie, founder of Portent Interactive and Conversation Marketing has a list of unbeatable tips to maximize the value you get from blogging.
• 12:10pm - 12:30pm:Top 10 Tips for Paid Search Optimization
  • Paid search will draw in $25 billion dollars in the US alone this year - a lot of that won’t make much of an ROI. Joanna Lord wants to make sure that doesn’t happen to you. Join her as she walks through 10 amazing tips to get high value out of paid search without spending a fortune.
• 12:30pm - 1:15pm: Lunch
• 1:15pm - 2:00pm: Designing Your SEO Strategy
  • Formerly the head of technical marketing at Yahoo!, Laura Lippay’s responsibility included managing SEO across dozens of the web’s most visited sites. In this session, she shares her process from years of experience and her popular blog series on SEOmoz covering the design and execution of an SEO strategy.
• 2:00pm - 2:45pm: Advanced Keyword Selection + Targeting
  • The basics of keyword research are well known, but discovering terms and phrases that are on the verge of becoming popular, in the middle or tail of the demand curve or have cyclical demand can be a huge advantage for your website. Tom Critchlow, Head of Search for Distilled, presents killer tips on how to select the right keywords and use them in the right ways to maximize your search traffic potential.
• 2:45pm - 3:30pm: The End of Analysis Paralysis: Tracking What Matters & Ignoring the Rest
  • Too often, the overwhelming quantity of data we get from tools like Google Analytics, Omniture, Conversion Rate Tracking + Testing Software can overwhelm us. SEOmoz’s Joanna Lord is here to put an end to the overload and give striking examples of how to build an analytics dashboard that records what matters and ignores what doesn’t so you can make the right decisions about what to invest in.
• 3:30pm - 3:45pm: Ice Cream Break
• 3:45pm - 4:30pm: How to Make SEO Data Reporting Sexy
  • Ready to take your data visualization skills to the next level? Join Distilled’s Will Critchlow as he remakes the tedious process of SEO reporting on keywords, links, traffic and SERPs into something not only beautiful, but useful and ready to apply to the real world. Your clients & managers will be head over heels when they see the amazing, actionable data visualizations you present.
• 4:30pm - 5:30pm: No More Secrets: SEO Veterans Spill the Goods on Tactics that Work
  • 6 Expert Practitioners of SEO will share their most powerful & actionable tips for all things web marketing. If you’re seeking an unfair advantage over the competition, listen closely - it doesn’t come any better than this. Join Ian Lurie, Will & Tom Critchlow, Laura Lippay, Wil Reynolds & Todd Friesen for a remarkable session.
• 7:00pm - 12:00am: SEOmoz Annual Garage Party!
  • Bowling, billiards, beer and more! Don’t miss our favorite party of the year, replete with free drinks, food and entertainment.

Wednesday, September 1st (Tools Training)

• 9:30am - 10:30am: A Deep Dive Into Link Research w/ Linkscape, Open Site Explorer & Keyword Difficulty
  • These three tools comprise the most powerful resources available for advanced link exploration, algorithm reversing and competitive analysis. In this hour, Rand Fishkin shows how to apply the full spectrum of data to strategize, measure and acquire links.
• 10:30am - 10:45am: Morning Coffee Break
• 10:45am - 11:45pm: Getting the Most from the New (REDACTED UNTIL LAUNCH)
  • Obviously, I can’t provide a description without giving too much away. Needless to say, though, it will be big :-)
• 11:45pm - 12:15pm: Adding Value to Your SEO w/ Q+A, the mozBar + SEOmoz Labs
  • Rand walks through the best practices and some hidden ways to employ PRO membership utilities from Labs, Q+A and the mozBar. There’s a lot of information and functionality to be found here and with Ran’d guidance, you’ll be able to get maximum value from these products.
• 12:15pm - 1:00pm: A Sneak Peek Into SEOmoz’s Product Roadmap & Call for Suggestions
  • Join Adam Feldstein, head of Product at SEOmoz and Rand Fishkin, CEO, for a look at the product roadmap for SEOmoz over the next 6 months. We’ll be soliciting your feedback, too, so please come ready with your ideas!

Bonus: Oilman is Our MC!

We’ve employed copious quantities of beer, cookies and B-rated action movies on DVD to compel Todd Friesen, aka Oilman, to MC the event for us. We’re honored to have Todd run the show, make sure our panelists stick to their time slots and badger anyone who tries to hold back critical information. In exchange, he’s promised to wear his pearliest white hat and make sure every attendee has a phenomenal experience.

That smile means he’s up to something… (via jenn.matthews)

Thanks Todd! We’re showing our appreciation by bolstering your follower count on Twitter.

Looking forward to seeing many of you at the PRO Seminar and showing off our big August launch too!

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Whiteboard Friday - How to Get an SEO Job »

Posted by Danny Dover

 Guess who’s back. Back again. Danny’s back. Tell a friend. (My co-workers hate me ;-p) This week’s Whiteboard Friday is about how to get an SEO job. In it, I divulge the secret of how I suckered my way into how I earned this job. I also do the worst impression of my life and finish with a shocking twist that I guarantee you won’t see coming!

See my stats for this video

Embed Video:

Apply for an Internship

• Leverage Start-ups - Start-ups are particularly well suited for interns because most of them can’t afford to pay people :-)
• Use the "Godfather Approach" - Make the company an offer they can’t refuse. (Try working for free and provide your own laptop in exchange for an internship,)

Dive Right In

• Build Test Sites - After reading the Beginner’s Guide to SEO, try building simple sites to target long tail terms.
• Offer to Help Charities - Like start-ups, charities tend to not have a lot of extra resources. Take advantage of this by volunteering.

Create a New Niche

• Leverage What You Already Know - Combine your current knowledge with what you want to learn to become the best in a given niche.
• Educate Others For Free - Earn links and share the love by teaching others about what you learn.

Join the Community

• Participate in Blogs/Social Media/Conferences - Get your name out and build your network by participating online.
• Take Advantage of Osmosis - Get into an environment where you learn simply by being in the right place.

Follow me on Twitter, Fool!
or
Follow SEOmoz on Twitter (who is slightly less blunt)

If you have any other advice that you think is worth sharing, feel free to post it in the comments. This post is very much a work in progress. As always, feel free to e-mail me if you have any suggestions on how I can make my posts more useful. All of my contact information is available on my SEOmoz profile under Danny. Thanks!

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Working with Navigation in SEO [SEO Fundamentals] »

Posted by richardbaxterseo

• Home
• About
  • History
  • Team
  • Offices
• Services
  • Web Design
  • Internet Marketing
• Contact Us
  • United Kingdom
  • France
  • USA
  • Australia

A simple example expanding a list of options for a user searching for flights:

Improving your navigation can have a positive impact on your site architecture. By making sure these fundamentals are covered, you can build your marketing efforts on a solid foundation knowing your website is crawlable and super-friendly to search engines. What are your favorite examples of great navigation?

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Yup, SEO Can Be A Competitive Advantage »

Posted by randfish

Another great post from Jason Cohen popped onto my radar yesterday entitled "Startup Competitive Advantages that Work." It’s definitely worth a read, even if you’re not at a startup.

As a passionate (OK, maybe obsessed is the right word) startup guy and someone who loves SEO, I couldn’t help but want to jump into the fray with some thoughts on how the field we’re in - domination of the organic search results - can be an unfair, competitive advantage for businesses that know how to wield it.

The core of Jason’s post is below:

The first step is admitting you have a problem.

Last week I detailed the most common misconceptions about competitive advantages, so go read that if you haven’t already.

To summarize: Anything that can be copied will be copied, including features, marketing copy, and pricing. Anything you read on popular blogs is also read by everyone else. You don’t have an "edge" just because you’re passionate, hard-working, or "lean."

The only real competitive advantage is that which cannot be copied and cannot be bought.

Like what?

And he’s got a number of terrific answers, but SEO, and more broadly, phenomenal organic web marketing, isn’t among them. Before I tackle why I think it belongs there, let me explain the difference between "good" SEO and defensible, "competitive advantage" style SEO.

"Good" SEO means

• You have a solid quantity of unique, quality content that users and customers will find useful.
• Your pages and links are crawlable, indexable and generally search friendly.
• You’ve done your homework with keyword research and update it regularly (monthly - quarterly) as new terms/phrases rise/fall in demand.
• You’ve engaged in some decent link acquisition campaigns, garnering links from a few authorities in your industry, some blogs, maybe a few article sites, press releases, link exchanges and the like to the point where you have similar metrics to your competition.
• You’ve engaged in social media and have profiles on the major sites, have a few tweets every week that point to your site and a few hundred fans on Facebook.

In other words, you’ve followed best practices, done the "right" things and while an SEO audit might reveal some missed opportunities and an error here or there, you’d generally come away with an "A" on your SEO report card.

"Competitive Advantage" SEO means

• Your site produces content people love to visit and love to share in a scalable, hard-to-replicate way
• Your on-site SEO is "best of breed." Note: This isn’t much different than good SEO - on-page/on-site optimization is unlikely to ever be a competitive advantage.
• Your keyword research is baked into the content generation process. The material your site produces fulfills keyword demand just as, or even before it exists by tapping into the subconscious of the web and the culture of ideas/questions in your industry/niche.
• Website owners and content creators have a powerful psychological incentive to link to your work frequently, just as those who participate/contribute to the social web are incented to share via their network of choice.

Some Examples of "Competitive Advantage" SEO Sites:

• StackOverflow
• Yelp
• Wikipedia
• LinkedIn
• Mashable
• Last.fm
• NY Magazine
• Amazon
• Cheezburger Network
• Wordpress
• AllRecipes
• SmashingMagazine

All of these have content pouring out of them, generated rapidly, scalable, and in time with query demand. They have broad networks of patrons and participants that incent the spreading and sharing of their content through links and social networks. They employ content+SEO+sharing in a high-return equation that’s nearly impossible for competitors to match. I’ll illustrate:

That’s not to say they can’t be beaten, but runner B (a new competitor) is going to have to go dramatically faster than runner A (the market leader) if they want to catch up before runner A sees them coming and turns up the jets.

SEO Can Be a Competitive Advantage

This is my argument for why the level of truly great SEO I described above, belongs on the list of unfair competitive advantages.

1. It’s massively hard to duplicate
2. It’s prohibitively expensive to buy (and just buying the link influence signals violates guidelines)
3. It requires tremendous creativity paired with exceptional execution and a time-bounded network effect (all of the sites I mentioned have dramatically increased their lead over time and continue to do so)

It’s certainly not the only option, but it can have a dramatic impact. If you’re starting a company, starting an SEO campaign or just want to renew your vision for how your site will go from ranking for a few keywords to becoming a dominant market player, it’s, at the least, a strategy worthy of consideration.

p.s. If you’re interested in some more practical SEO advice this morning, my slide deck from the Blueglass LA conference - Strategic SEO Link Analysis - may be able to scratch that itch.

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July 2010 Linkscape Update - A Pie Graph of the Web, New API Calls + More »

Posted by randfish

It’s that wonderful time of the month again! Linkscape, SEOmoz’s web index powering our mozbar, API, Open Site Explorer, the classic Linkscape tool and many features in Labs and elsewhere pushed out new data (over the weekend) from a web crawl that ended earlier this month. There’s lots of fresh info to explore on your sites, including new links and metrics, but I wanted to show off some spiffy new features, too.

First up, by popular request, we’ve got a calendar of Linkscape updates available on the API Wiki:

This should be updated regularly with ETAs for new Linkscape updates and as promised, we’re sticking to our schedule of new data every 4 weeks.

Next is a picture of how the web looked in our latest crawl. For those of you who, like me, geek out on data about the web, this stuff is pretty cool:
_

I also grabbed some information about the use of internal vs. external links and usage of nofollows & rel=canonical tags:

• Percent of Pages with Rel=Canonical: 4.63%
• Percent of Links that are External vs. Internal: 15.2% External vs. 84.8% Internal
• Percent of Links that use Rel=Nofollow: 2.08%
• Percent of Internal Links w/ Rel=Nofollow: 1.44%
• Percent of External Links w/ Rel=Nofollow: 5.67%

Last, but certainly not least, we’ve got some great new calls in the API to request data. You can see a visualization of just a few of these below:

In speaking to lots of users of our Linkscape data, I hear the following requests, all of which are on our roadmap:

• Historical data - show the links I’ve gained/lost since the last index
• Historical data - show my link counts and metrics from the last 6-12 months of index updates (this is challenging, as what we crawl changes month to month, but we believe we’ve got a workable solution coming by Q4)
• IP Address / Origin Country - show the country and IP address of the link source
• Fresher & Faster Updates - this should be arriving by Q3 of this year, as we move to a more recursive model with fresh data updating possibly as quickly as every 1-2 weeks, while the larger, less-change prone portion of the index updates only 1X per month or two
• Deeper Crawls on Large Domains - also on its way for Q3
• Text Surrounding the Anchor - another project in the works; we’re first testing to see if it has correlation/impact on rankings (this should be exciting research)

If you have a feature or request that’s not listed, please let us know! We want to make sure you’re getting all the link information you need with the highest possible freshness and quality.

A big thanks to Kate, Ben, Chas & Phil from SEOmoz’s engineering team, who put effort into this month’s update.

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New Insights into Googlebot »

Posted by rolfbroer

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Google has found an intelligent way to arrange the results for a search query. But an interesting question is - where we can find that intelligence? A lot of people have conducted research into the indexing process and even more have tested ranking factors on their weight, but we wondered how smart Googlebot itself is. To make a start, we took some statements and commonly used principles and tested how Googlebot handled them. Some results are questionable and should be tested on a few hundred domains to be sure, but it can give you some ideas.

Speed of The Crawler

The first one we tested was Matt Cutts on his following statement: “… the number of pages that we crawl is roughly proportional to your PageRank".

This brings us to one of the challenges large content sites are facing - the problem of getting all pages indexed. You can imagine if Amazon.com was a new website, it would take a while for Google to crawl all 48 million pages and if Matt Cutts’s statement is true, it would be impossible without any incoming links.

To test it, we took a domain with no history (never registered, no backlinks) and made a page with 250 links on it. Those links refer to pages that also have 250 links (and so on…). The links and URLs were numbered from 1 to 250, in the same order as they appeared in the source code. We submitted the URL via “addurl” and waited. Due to the fact that the domain has no incoming links, it has no or at least a negligible PageRank. If Matt Cutts’s statement is correct Googlebot would soon stop crawling.

As you can see in the graph, Googlebot started crawling the site with a crawl rate of approximately 2500 nodes per hour. After three hours, it slowed down to a crawl rate of approximately 25 pages per hour and maintained that rate for months. To verify this result we did the same test with two other domains. Both tests came up with nearly the same results. The only difference is the lower peak at the beginning of Googlebot’s visit.

Impact of Sitemaps

During the tests, the sitemap manifested itself as a very useful tool to influence the crawl rate. We added a sitemap with 50,000 uncrawled pages in it (indexation level 0). Googlebot placed the pages which were added to Google by sitemap on top of the crawl queue. This means that those pages got crawled before the F-levelled pages. But what’s really remarkable is the extreme increase in crawl rate. At first, the number of visits was stabilized at a rate of 20-30 pages per hour. As soon as the sitemap was uploaded through Webmaster Central,  the crawler accelerated to approximately 500 pages per hour. In just a few days it reached a peak of 2224 pages per hour. Where at first the crawler visited 26.59 pages per hour on average, it grew to an average of 1257.78 pages per hour which is an increase of no less then 4630.27%. The increase of crawl rate doesn’t  stop by the pages included in the sitemap. Also the other F- and 0-levelled pages take advantage of the increase in crawl rate.

It’s quite remarkable that Google suddenly uses more of it’s crawl capacity to crawl the website. At the point where we submitted the sitemap the crawl queue was filled with F-pages. Google probably attaches a lot of value to the submitted sitemap.

This brings us to Matt Cutts’s statement. After only 31 days Googlebot crawled about 375,000 pages of the website. If this is proportional to it’s PageRank (which is 0) this would mean that it will crawl 140,625,000,000 pages of a PageRank 1 website in just 31 days. Remember that PageRank is exponential. In other words, this would mean you never have to worry about your PageRank even if you own the largest website on the web. In other words don’t simply accept everything Matt says.

Amount of Links

Rand Fishkin says: “…you really can go above Google’s recommended of 100 links per page, with a PageRank 7.5 you can think about 250-300 links” ( http://www.seomoz.org/blog/whiteboard-friday-flat-site-architecture )

http://www.seomoz.org/blog/whiteboard-friday-flat-site-architecture )

influence of the URL length. A short URL gets crawled earlier than long URL’s, therefore always consider the need for indexation and the need to be crawled if you choose your URL.

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Conversion Rate Lessons for Newspaper Paywalls »

Posted by Tom_C

Paywalls are a hot topic online at the moment. In the UK The Times has recently put their whole site behind a pay wall and in early 2011 the New York Times is set to also go behind a pay wall. Both of these sites will join sites such as the Wall Street Journal which has been behind a paywall for some time already. For those who aren’t familiar with how paywalls work this image might clear things up:

(Image credit)

There has been an awful lot written online about paywalls so I’m going to try and cover new ground in this post and focus exclusively on the conversion rate issues which are unique to paywalls and how news sites might seek to overcome them. Although that’s a pretty niche focus for this post hopefully the lessons and techniques can be applied to many different websites. Firstly, I’m going to look at the difficulties:

Objections To Overcome

In my eyes newspapers struggle with 3 unique problems which sets them slightly apart from other conversion funnels:

1. Micropayments - People are unfamiliar with making small payments online. Much as you and I (being internet savvy hopefully!) are comfortable shelling out small payments and going through the hassle of remembering our verified by visa password, the average joe still isn’t familiar with this.
2. Subscriptions - Again, this is related to the above point but there’s an objection which needs to be overcome which is paying for something regularly. We’re all a lot more comfortable paying once for a single product, paying regularly for access to something is a concept we’re a lot less familiar with.
3. News is free right? - The last, but perhaps most obvious of the objections and the one people vocalise a lot is "surely I can just get my news from a free source?". We’ve been living in a news-free world now for about as long as the internet has been around and certainly the younger generations simply assume news should be free.

So if you’re going to launch a paywall I think you have to consider these 3 factors very carefully. How are you going to overcome them?

Countering These Objections

Since there are 3 objections, I’m going to present 3 solutions!

1. Smooth The Funnel - As one client mentioned to me recently, "we try to smooth the sides of our funnel as much as possible". This approach to conversion rate optimisation I think overcomes the first objection. The idea being that if you’re going to make a micropayment (and certainly if you’re going to make more than one micropayment) then the process should be very quick and very painless.
2. Educate Your Users - Whenever you try and sell something it’s important to answer the question "Why do I get if I buy this?". For ecommerce websites this often results in making sure delivery options are very clear, or ensuring it’s clear which version of a product you’re selling. For paywalls I think it’s crucial to educate very strongly about what exactly the product is that you’re offering. Which sections of the site do you get access to, how long for, what’s in those sections etc. Even though it’s a micropayment, it doesn’t mean that you don’t need long sales pages and a lot of persuasion to get people to buy. Long sales copy is useful not only to persuade people to purchase but also to educate people on what exactly it is they’re buying.
3. Sell The Benefits - To overcome the "news is free" objection it’s crucial to sell the benefits of the content you have. Likely this needs to be something above and beyond "just" news. Consider what else you get, opinion, rich media etc.

Pay Walls In Action

Now, let’s look at some real life examples of paywalls in action and see what we can pick out from them considering the above objections and counter objections:

The New Scientist

One thing I hate about paywalls, is the idea that they are in fact a wall. I think there should be a psychological shift to think of them not as walls but instead as desirable products. I feel the New Scientist does this really well - take a look at the below call to action which appears at the top of an article which you can’t read in full online:

This isn’t saying "you can’t read this article unless you pay", this is saying "look how great it would be if you subscribed to New Scientist!". There are really nice visual calls to action and there’s even a 20% discount in there! Sweet.

Looking further at the actual conversion funnel we see they’ve greased the sides of the funnel nicely since it only takes a matter of seconds to whiz through the clear and simple checkout process.

The Times

The Times is a fascinating case study for conversion - they’ve been doing some things well, some things not so well but it’s a really interesting case study. Firstly, as above the thing I hate most of all about the times website is that you run into the paywall. It’s a wall. A barrier. There’s no way (no easy way) of signing up to The Times unless you try and click on one of the headlines on the homepage. This doesn’t make any sense to me - the only way into the funnel for a user is to click on a headline that interests them, only to be denied access to that article. I think it would be immensely valuable to have a call to action on the homepage to actually subscribe - this means that people looking to subscribe can do so easily and by clicking on something which has the desired outcome.

Once you’ve clicked a news story you’re presented with a pop-up overlay like this:

Now, what I can’t show you with this screenshot is the painstakingly long time it takes for this pop-up to load. This will likely be their biggest source of lost conversions - the popup is so slow that often the page will re-load and nothing will happen for a few seconds before the popup starts to render and even when it does render it takes at least 7-8 seconds for the "already registered?" box to even appear. For a website trying to persuade me to buy a subscription to an online product slow loading technology like this really matters and will put many people off.

Ok, I don’t mean to be too negative about The Times but there’s another very weird conversion killer. When you actually click to subscribe to the site the first page you’re presented with is this single function page:

I find this page very odd. Talking about greasing the sides of the funnel, this is like sandpaper on the walls coated with glue. Why should I enter my email address? What purpose does it serve? There’s not even any security or trust given that my email address won’t be sold to 3rd parties. There’s a reason that websites give those assurances, it’s because users are worried about it! Once you’ve entered your email address the next step of the funnel prompts you to re-enter your email address anyway so this page is more or less totally redundant for me.

Ok, enough negativity - time for some positives! The first thing I really like about The Times is the development of Times+. This website is an entire micro-site dedicated to educating users about the benefits of signing up, along with example pieces of content including videos and articles. This really plays well into point 2 above.

Another aspect I find really intriguing about The Times is that they have the opportunity here to create a worthwhile online community with intelligent comments on their articles. This would genuinely set them apart from other newspaper sites where the comments quickly descend into madness or idiocy or both! The very fact that you’re within a walled garden and the fact that The Times prides itself on intelligent debate should offer them an opportunity set themselves apart. I can see the beginnings of this as a marketing tactic and I can only assume this will grow as the website matures but this is a perfect example of point 3 - overcoming the "news is free" concept.

The Wall Street Journal

The Wall Street Journal gets quite a nice thumbs up for one specific page they have which is this one:

There are two things I love about this page. Firstly, this type of feature comparison table works very well at driving conversions. It’s clear for users and has nice strong calls to action throughout. The second reason I love this is because of the more subtle perceived value proposition that’s included alongside the Print + Online + Mobile option where there is included a free £20 Amazon voucher. This instantly makes your perceived value of the item shoot up which I think is really clever!

Conclusion

In conclusion, I don’t mind the idea of charging for content online. This has to happen I think as the web evolves. But I really hope we can stop thinking of them as paywalls. I dislike the idea of running into a wall or barrier which prevents a user from getting what they want. Instead I hope that we can start treating this more as a membership service with benefits, bonuses and bells and whistles. Also, I couldn’t write this article without linking to this very ironic page on The Economist…

Note: CRO, is not an exact science. That’s why you run testing. Almost certainly some of the advice I’ve given here will NOT convert better than the current sites. That’s the reality of CRO and it’s why testing is key. Testing testing testing. However, the analysis of the conversion path I think throws up interesting debate so hopefully I’ve at the very least given some of these sites some ideas of what they might be able to test.

Also - final note, thanks to Ed Fry who has been in the Distilled offices the past two weeks on work experience and helped me gather some data and put this post together!

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Whiteboard Friday - The Biggest SEO Mistakes SEOmoz Has Ever Made »

Posted by Danny Dover

 This week’s Whiteboard Friday features the return of Rand (woo hoo!) and his self declared biggest SEO mistakes. We screw up a lot here at SEOmoz (hell, they hired me), so we feel it is only appropriate to take this opportunity to share what we have learned in an effort to prevent you from making similar mistakes. SEO is complicated. The best we can do is practice, work hard and compare notes.

1. Reciprocal Links + Robots.txt NoFollow

Back before the formal SEOmoz days, Rand used to dabble a bit in some grayer areas of SEO. The first mistake he mentions is a tactic involving offering reciprocal links but blocking the outbound links via robots.txt/meta robots so that he could get all of the link value. This tactic didn’t really work and he ended up having to do a lot more work to get in the good graces of the webmasters he had fooled. Head smack!

2. Buying Links for Clients

This tactic also took place before formal SEOmoz days. At the time, Rand spent client budgets on paid links. This is a bad idea because the value of the links can’t be determined (was Google even counting them?). He later found out through Google employees that the links were not being counted and that they may actually be hurting the client’s site ability to rank. Oops!

3. Recommending People Use H1 Tags with Keywords

This mistake is a little bit more subtle. For years, SEOmoz recommended including keywords in the H1 of pages. After we started doing formal machine learning correlation tests we found out that this tactic didn’t actually help very much at all (including the keywords in normal text in bigger fonts worked essentially the same). This was a shame because it meant we wasted time and energy convincing our clients to update their H1s.

4. Recommending People Not To Use XML Sitemaps

When XML Sitemaps first debuted, Rand and SEOmoz recommended not using this. While the idea was sound in theory (having a XML Sitemap can make it difficult to spot information architecture problems) the observation ended up being outweighed by the impact we saw with the increased indexation rates of sites that employed this tool.

5. Incorrectly Redirecting Linkscape to Open Site Explorer

Recently we decided to 301 redirect all of the old Linkscape reports to our newer, better converting, Open Site Explorer reports in a 1-1 relationship. This was in theory a good idea but unfortunately including various tracking components on the redirect URLs resulted in us losing a significant amount of traffic. We later fixed this with rel=canonical but a lot of the damage was already done. Ouch!

Do you have any lessons you have learned after making some noteworthy mistakes? If so, we would love to hear what you learned in the comments below.

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Facebook Marketing: Ultimate Guide »

Posted by timsoulo

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Howdy SEOmoz fans! It is an overused practice to start from some "shocking" stats and dissertate on how Facebook is powerful and important for business. So, I will just consider you all know what is Facebook and how cool it is.

What you’re about to read is a step-by-step SMM strategy for promoting your business on Facebook. I’ve gathered all the best practices and tips that I have used myself, together with some advice that I haven’t tried but am confident will work well. Ok. That’s enough for the intro, let’s go!

Where To Start?

1. Brand Ambassador.

First of all, don’t use your personal account to promote your business, unless you want your customers to see your childhood pictures and lulz from the recent party. You can create another (purely business oriented) instance of yourself or hire someone to become your brand ambassador. This will be the person who represents your business online and handles all communications, so the info on the profile should be brief and clear and all the pictures neat and professional. Remember that users will associate your business with this guy.

Power Tip: Create a separate e-mail account in Gmail and import all the e-mail addresses of your clients there. Now when you use this account to create a new Facebook profile - the system will automatically find all of your clients in your address book and suggest to add them as your friends on Facebook! What a great start!

2. Creating a Facebook page.

Promotion on Facebook is all about having a page for your business. To create one, go to http://www.facebook.com/pages/ and click the "+ Create a Page" button.

Power Tip: "Page Name" is one of the the strongest ranking factors on Facebook search. Don’t miss the opportunity to add some keywords you wish to rank for as you are not allowed to change your page name later.

Configuring Your Facebook Page

1. Profile picture & avatar.

Profile picture is one of the few things in the design of your page that you can actually customize, so be sure to make the most of it. Here are two great articles that will help you: "5 Creative Ways to Hack Your Profile Photo"; "Making the Most of Your Facebook Profile Picture". 

2. Page info.

The next important thing to do is fill your Facebook page with information about your business. Most of it is stored under the "Info" tab, which you cannot remove or hide. Lots of people visit it, so work hard to make your info as brief and engaging as you can. "Think SEO" and use your keywords, as each of the tabs is indexable by the search engines.

Power Tip: if you type a URL starting from http:// in the info box under your profile picture, Facebook will turn it into a clickable link. So you can easily refer your visitors to your website, blog or twitter account.

3. Applications.

• Static FBML (Facebook Markup Language) - allows you to create 10 additional tabs, which can contain HTML/CSS, Flash, FBML, iframes and FBJS; 
• NetworkedBlogs - allows you to post your RSS and Atom feeds directly to your wall; 
• Twitter Tab - posts your twitter updates to a separate tab; 
• Extended Info - adds an additional box which supports html/fbml, images, video and music to the left sidebar of your page; 
• Fan Appz & Promotions - helps you handle all kinds of contests, sweepstakes & give aways.

Tip: you’ll probably end up with lots of tabs by adding various applications. However you can easily drag them around if you think that some of them are more important.

4. Vanity URL.

To be able to convert your ugly "326727833086?ref=sgm&ajaxpipe=1&__a=7" URL into something fancy-looking, like "http://facebook.com/mybusinesspage" you need to have at least 25 fans. Once you do - go to http://www.facebook.com/username/ and click the "Set a username for your Pages" link at the bottom.

5. Custom landing page.

You need an attractive landing page, which will convert your visitors into fans. Here is when the FBML application comes into play. Using HTML, CSS, FBJS and even flash you can create awesome landing pages that people will not only "like", but link to, and suggest to friends.

Tip: If you’ve got no development skills you can find some nice facebook FBML page templates that have just started to appear around the template stores.

What To Expect?

Before we start reviewing various Facebook promotion techniques, I’d like to clear things up a little bit. Essentially when someone "Likes" your Facebook page, they will be notified every time you update its status, it’s almost the same as following someone on Twitter. To have your message spread on Twitter you need to have your followers retweet your post so that their followers could see it and retweet in turn. On Facebook, the principle is a bit more sophisticated: when someone likes or comments your status update, this fact is being reflected in his profile. And when your status update gets a decent amount of "likes" and comments it is promoted to the Top News section of a user’s News Feed, so that more people could see it.

 Now let’s refer to a famous "90:9:1 Social Behaviors Rule" to understand what it takes for your message to become visible.

Let’s consider that "Heavy Contributors" are those ready to comment on your update, "Intermittent" ones will probably "like" it, and "Lurkers" will read it or just scroll through. Say your page has 100 fans. Knowing the fact that only 12%-20% of all your "Fans" will see your status update in their Live Feed, we can see that:

I hope this delivers a clear understanding that Facebook promotion takes an enormous amount of effort to become successful.

Promoting Your Facebook Page Internally.

1. Using your Brand Ambassador.

• Add to friends any people that may be your potential customers or somehow relate to your business. Recently, Facebook has added Skype integration, which can suggest you some Facebook friends from the list of your Skype contacts. Once you have a decent amount of friends use the "Suggest to friends" and "Share" buttons to promote your Facebook page to them;
• Use Facebook Search to discover relevant pages, groups, events, people and even messages. With Search you can easily track any mentions of your brand and provide feedback - people really love that;
• Once you join pages, groups and events, you are able to participate in the conversation, which is a great way of direct promotion. Moreover you can see the list of the group members and easily add them to friends;
• Communicate. Once someone comments on your new status, a photo, or anything else - answer back. Moreover you need to make people love your brand and become active contributors and then brand ambassadors. 1/4 of search results on each big brand is UGC (User Generated Content).

Power Tip: When composing a message put the @ symbol and start typing the name of your business page to mention it, just like you mention someone on Twitter. This can be used as a signature to your updates.

2. Keep the page fresh and interesting.

People join your page hoping to receive some interesting stuff from you, so do not disappoint them. Facebookers usually prefer pictures, videos and links to plain text updates. Here is a comprehensive list of things that you should keep in mind to avoid losing your fans: don’t post too many updates; don’t automate your content; don’t be a duplicate of your website and don’t be boring. Your page wall is your social proof and a signal for people to get involved.

3. Cheat a bit.

Ask fellow staff & your team members to post "likes" and comments on each of your status updates to boost its rankings. Only status updates with 5 or more "likes" and comments show up in the Top News section. This will also make your wall look "alive", which will inspire your fans to be more active on your page and participate in the conversation.

4. Fill in your page with media content. 

• Upload pictures of your products/services, your office and your team at work to make your company easier to relate to;
• Encourage your fans to post  pictures of how they use your product;
• Upload pictures from each event you host and tag your fans there;
• Post videos of your team members talks;
• Show your products/services in action;
• Use video to respond to your fans (Bill Clinton frequently does video responses on his page).

5. Treat your fans.

You need to offer your fans something special and reward them. For instance 1-800-FLOWER Facebook page shows the discount code only when you click the "Like" button.

You can make some special offers, which are available to your Facebook fans only and are not announced outside of Facebook. It’s dead easy to reward your loyal fans by promoting them to the admins of your page, which will most likely turn them into enthusiastic brand ambassadors. Anyway, if there is some prominent fan - he should be publicly rewarded.

6. Send an update to Fans.

Direct messaging is a very powerful tool, but do not misuse it. Think twice before sending a message to all of your fans - it should be really valuable if you don’t want everyone to ignore it or get irritated.

Tip: Facebook allows you to send targeted updates. Think of a way you could use that feature for your business.

7. Ask your fans for help.

Now and then you can post a status update asking your fans to help build the community by suggesting your page to their friends. Just refer them to "Suggest to Friends" and "Share" links on your page and measure their response.

8. Build partnerships with other pages.

Notice that each page on Facebook has an "Add to my Page’s Favorites" button. When you do this, the logo of this page appears in a special "Favorite Pages" box on your own page. People see it and they might click the link to find out more about this page.

Your aim here is to build partnerships within your niche and be "favourited" as much as possible. Add to favorites pages that you like or that your business is related to and inform their owners about it with a wall post or a private message. Most likely you will be "favorited" back.

9. Use the applications.

There are a lot of crazy apps that you can use to promote yourself. You can even develop one of your own if your budget allows that. But how do the viral applications work in common?

You need something that people would willingly launch. This might be a game or a quiz or any other kind of dynamic content that most people love. Once a person has his score, bagde, vitual gift or any other result - the application publishes it to his wall so that all his friends could see it. The application should have a clear call to action, so that new people could easily get engaged. If the application has some kind of a High Score - people will play it again and again till they outrank their friends. You can (should) use the apps for sweepstakes and giveaways - people love them a lot.

10. Spy!

Yes! Always keep an eye on your competitors, especially on those outranking you. Check what they do and if you consider it to be a successful strategy - do the same. When they fail - try to avoid their mistakes. Anyway, you should always be informed on what others are doing to promote themselves.

11. Ads?

Indeed the most common way to promote your page. But before you use it, check out these stats:

Promoting Your Facebook Page Externally.

 1. Facebook for webites.

The Facebook team has come a long way toward making your website more personalized and social. There is a list of great social plugins that can be easily embedded into your website and drive lots of new visitors: "Like Button" plugin, which is almost everywhere now, "Like Box", which let’s you become a fan of the website without leaving the page, "Live Stream" which is often used while broadcasting some event. Try them on your website and see what happens next.

2. "Like" and "Share" buttons.

These two are so powerful that they require a separate paragraph. Once you own an online store - those buttons are of exceptional value. Whenever you find something that appeals to you in an online store - you no longer need to copy the URL and send it to your friends to ask for their opinion. Just press the "Like" button. They will see that and comment on it. This applies to photos, videos, games, blog posts, reviews - literally anything that can be found on the web.

3. Put a link everywhere.

Once you have a website, you put its address everywhere - e-mail signatures, forum signatures, twitter info, author bio section, LinkedIn profile, links section of your blog. Do exactly the same with your Facebook page. Highlight your Facebook presence at offline events, print it on your business card, use every opportunity you have.

Power Tip: Take some twitter auto follow script that follows a person whenever he has specific keywords in his tweet. Some percent of the people you’ve followed will follow you back. Write an engaging request to join your Facebook page and set it as an automatic direct message to people, who have just followed you. Being launched, this system will drive some new fans to your Facebook page on a regular basis.

4. Using video.

Almost every video sharing service allows you to annotate your videos with links. This is a great way to drive some new fans onto your Facebook page. You can make viral videos, funny videos, tutorials, explanations, presentations etc. and include a link to your Facebook page with a request to join. Works perfectly!

5. Other services.

There are a lot of websites where you can get some targeted audience. For instance, upon writing this guide I’ve gone though dozens of presentations at SlideShare and Scribd. There I’ve seen many referrals to join Facebook pages specialized on marketing, and I did join some of them truthfully as I enjoyed their presentations. Examine carefully all the websites where you post information or showcase your services and think of the way you could refer people to your Facebook page.

Power Tip: In case you have some kind of a digital product - create a torrent with some demos, name it with trending keywords and upload to all torrent trackers you can find. In the info or in the comments section add a link to your Facebook page. Then go to your analytics and watch your numbers grow.

Wheew… That’s the end of my guide. Sure there’s a lot more to add, but I tried to keep my tactics brief, to leave some space for your imagination. I’m sure each of you can invent lots of fantastic ways to use Facebook for SMM. I am open for any questions, shoot!

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An Inside Look at Competitors Backlinks with Open Site Explorer »

Posted by fabioricotta

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Hi SEOmoz folks,

Sometimes we begin a new SEO consulting job and do not to know where to start our Link Building. We have a lot of options but the first thing I really like to do is to analyze what my competitors are doing. As we know, one of the best ways to analyze backlinks is by using Open Site Explorer (OSE). With this tool we can submit a domain and see which pages on the web are linking to it and some awesome metrics. We can use it to begin our analysis.

The first thing you need to do is to create a competitor list. Then you need to go to OSE and insert your competitor(s) domain(s). Then you will filter by links from "External Pages Only" and "All Pages in the Root Domain", as you can see below. With these filters, we guarantee that we will have an overall look at your competitors’ website backlinks.

After the above steps, we need to export all this data by clicking on "Export to CSV". After that, you will import this data to Excel:

Next, you will remove the 6 first lines, as they are only comments. Then you need to select the first line, click on the Data Tab and select "Filter". This will give you the ability to sort every column by some filters.

Now we can begin our competitor analysis. For this part, I have chosen 9 commonly used link building strategies that you can use OSE and find what your competitors are doing. So, let’s take a look:

Finding Directories

As some SEOs know, using Directories as part of your link building strategy can provide a good value to your backlink profile. If your competitor is using any directory strategy, we can find it using OSE data, filtering the Title column by the text filter "directory" or you can filter the URL column with text "directory". The good part of that is that you can see the Page Authority and Domain Authority of each directory page that your competitor is listed in and figure out to which one you should submit your website. A "bonus" filter you can use is filter by PA above 5 and DA above 20, so you will remove all the bad directories from your list.

Niche Forums

One thing that I really like are forums, maybe it’s because most of my knowledge came from there. Well, thinking about link building and SEO, when you find a niche directory, you find a community that talks about the same thing (or related) as you. If those members recommend your services you can get really good leads. So, one thing you can do is to investigate which forums your competitors were recommended in, so you can interact with those people. The idea here is to filter the Title column by the text filter "forum" or you can filter the URL column with text "forum". Using it will retrieve all the forums that provide at least 1 link to your competitor. You can use the same tip here that I gave in the last topic.

Powerful Profile Pages

Sometimes when we do a link building strategy we use some profiles to post and interact with customers and people about our website. And sometimes, those platforms that we use for it provide ways to drop a link (eg. user website). Based on this idea, one cool idea is to check which social networks your competitor is working. You can do it easily by filtering the URL column or Title column by text filters "user" or "profile". After identifying those profiles check how you competitor is working with it, like how is he interacting with the community, check if he is creating new content, check which keywords he is using on that new content.

A good tip here is to check the backlinks to that profile page. We noticed that some competitors are buying links for that profile page, so they can get more juice and spread it to their content. I am not telling you to do the same, but maybe you can file a spam report.

Tag Pages

A common and cheap link building tactic is to submit your website to social bookmarking websites. Sometimes, social bookmarking does not provide a strong enough value, but many SEOs use it as a base for their link building strategy. So, you can find which social bookmarking websites your competitors are using. The good thing (tip) here is to find a niche social bookmarking website. Those kind of websites can provide you some good leads as they are related to your niche. So, be careful when checking this.

To find the tag pages and then the social bookmarking websites, you can filter the Title column by text filters "tag" or "tagged". Another filter you can use is "tag" in the URL column.

Where They are Submitting Articles

As Rand pointed in a previous Whiteboard Friday, if you create a good Article Submission strategy you can get some good links and traffic. For example, you can filter the URL column with some already known article directories ("ezinearticles.com", "amazines.com", "articlealley.com", "articleindex.net", "goarticles.com", "articlesltd.net", "365articles.com", "articletrader.com", "articlesbase.com", "thebestarticles.com", "mycontentbuilder.com", "thinkarticle.com", "articlerumble.com", "gsarticles.com", etc…).

The idea here is to find where your competitors are gaining links and then find their profiles. After that, grab a list of all articles that they posted and run a OSE report for each link (you can do it using the SEOmoz API). Check which ones have a large number of backlinks. Then you need to check why they attracted so many links and just use that idea to create some new content.

A bonus tip here is that some article directories enable comments with link… so, try to comment in your competitors’ best articles.

Resource Pages as Good Backlink Sources

Some years ago, one of the common things that webmasters did was to create pages listing some useful links as resources. Nowadays it’s not common but the point is that there are a lot of resource pages out there. So you can check if your competitor is listed in any resource page and then ask the webmaster to include your valuable website. It’s really easy, but don’t forget to be generous and really show that your website can help their visitors.

To find the resources page, you can filter the URL column using the text filter "resources". I’ve tried to filter the Title column but I didn’t like the results I found.

Competitors Press Releases

When we talk about press releases we need to be careful about our objectives. The first thing here is to identify which company your competitor is using to distribute their press releases. So you can filter the URL column by the common PR Distribution companies ("prweb", "send2press", "prnewswire", etc…) and since those companies sometimes publish the press release inside their domain, you can find your competitor’s press releases. The second step is to grab a list of all press releases they published and do the same thing I told you about article directories’ profiles. Find which are the most linked press releases and why. This will give you some advantage in your next press release.

Linkbait with InfoGraphics

One of the latest link building tactics is to create amazing InfoGraphics. The cool thing for link building is that if you create a good infographic it can go viral and provide a lot of backlinks. So the point here is to see if your competitors are using infographics to get links. To check it, just filter the Title column by text filter "infographic" and you will find the list of infographics that give links to your competitors.

The point here is that you can tell me "Hey, when I create an InfoGraphic I post it at my site, not in someone’s else blog". You are right, but the point here is that some websites can’t use / post those kind of images inside their structure, so they need to publish it as guest post.

A tip here is: if you find an infographic inside a blog, don’t forget to comment in the comments area. You can get some value there.

Trusted links: Any .EDU or .GOV links?

Most of the linkbuilders love .edu and .gov links. They are strong, they are trusted and they really rock. Based on that, you can check if your competitors have any link coming from any of those TLDs. You can find it filtering the URL column by text filter ".edu" or ".gov".

You need to check why your competitors have those links and then try to find a way to get them. Don’t forget to avoid those .edu crap networks.

Wikipedia Links

Worldwide known, Wikipedia is a great source of visitors and leads. We can’t count their backlinks because of nofollow, but they still provide value by sending you traffic. We made some Wikipedia strategies for some clients and those links are just growing our referral visitors. You can find the Wikipedia pages that link to your competitors by just filtering the URL column by text filter "wikipedia.org".

One thing to remember is that Wikipedia (moderators) does not like spam or commercial stuff. So the easy way we find to get a link from them is by adding some valuable content, specially when you adds notes about statistics that you published in your press release. This really rocks and in most cases they allow you to reference your data source (you).

Conclusions

We saw in this article that using a SEO tool such as Open Site Explorer could help you to find what our competitors are doing, providing us some insights on how to create our SEO strategy. It is important to highlight that I am not telling you to get the same backlinks that your competitors had, but I am trying to show you is that you can begin your strategy by getting the best of what your competitors did, and then, improve with your own ideas.

Hope you liked this post!

Fabio Ricotta is the Co-Founder of MestreSEO, a brazillian SEO company.

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6 Ways to Learn SEO »

Posted by randfish

One of the most common questions we receive here at SEOmoz is "What’s the best way to learn SEO?" There are many ways to answer, but in this post, I’m going to cover the responses I give most often and those I’ve seen have the most success. But, before I describe each of these, it pays to understand that not all learning methodologies are the same in style, substance or where they can take you. If you’re completely new to SEO, some of these won’t be appropriate and if you’re already a veteran, others won’t teach you much you don’t already know.

Thus, let’s start with a chart of relative knowledge/experience levels (similar to this old/outdated post on levels of knowledge):

Now that we have some context, let’s dive in to the ways I recommend learning SEO. For each, I’ve provided a description of the process, the ideal starting level(s) (and where you can expect to reach via that methodology) and a list of resources with my notes.

#1 - Free Online Guides

A number of free guides, eBooks and downloadable PDFs exist on the web to help provide insight into SEO. Some are highly comprehensive while others touch only lightly on the topic. The key to being successful with this process is to identify guides that are both up-to-date and accurate in their recommendations. No council exists to regulate the dispersal of SEO information and thus, a few proprietors of free guides can lead you down incomplete or even dead wrong paths.

Recommended for: New to SEO, Aspirant, Journeyman

List of Resources:

• SEOmoz’s Free Beginner’s Guide to SEO (just updated for 2010)
• Aaron Wall’s SEO Guide for Bloggers
• Google’s Starter Guide for Webmasters
• Danny’s Checklist for Learning SEO

Time Investment / Commitment Required: 1-3 hours should get you through any of the guides above

#2 - Published Literary Works

For those who like to curl up with a book, a number of authors/publishers have come out with solid resources in the past couple years. Books have a unique advantage over online guides in that they’re often better written, more carefully edited and can be more easily judged on the reputation of the authors/publishers. Conversely, they are hard to update (even in the book I wrote last year, a few links and references are already broken) and thus, don’t always contain the most up-to-date information.

Recommended for: New to SEO, Aspirant, Journeyman

List of Resources:

• Inbound Marketing by Dharmesh Shah & Brian Halligan
• Search Engine Optimization: Your Visual Blueprint for Effective Internet Marketing by Kris Jones
• Search Engine Optimization Secrets by Danny Dover
• Marketing in the Age of Google by Vanessa Fox
• Search Engine Optimization: An Hour a Day by Jennifer Grapone & Gradiva Couzin
• The Art of SEO by Rand Fishkin, Jessie Stricchiola, Eric Enge & Stephan Spencer

Time Investment / Commitment Required: The largest of these is ~450 pages, which might take between 4-8 hours depending on how fast you read

#3 - Blogs, Forums & Search Communities

In my opinion, everyone learning SEO can garner value from discovering 3-5 favorite sources of information online and keeping up to date with each on a daily or weekly basis. Forums and blogs pump out a tremendous quantity of content, but just by browsing the headlines and reading teh stories that stand out, you can get exposure to strategies, techniques, news and trends that would otherwise be difficulty to stumble on by yourself.

Many SEOs (myself included) first learned the practice almost entirely through contributions, questions and threads on industry blogs & forums. Today, I’d suggest starting with a base from a free guide or book, then diving into the communities to stay sharp and get individual questions answered. I’ve provided a few of my personal favorite resources below, but will be working on a more comprehensive list in the near future.

Recommended for: All

List of Resources:

• Forums / Q+A
  • Cre8asite Forums
  • SearchEngineWatch Forums
  • Onstartups Answers (SEO)
  • Quora (SEO)
• Blogs
  • Search Engine Land
  • SEO Book
  • Search Engine Roundtable
  • Search Engine Journal
  • Performable Blog
  • Conversation Marketing
  • Distilled Blog
• Other
  • SEO Alltop
  • Delicious SEO Tags
  • Techmeme

Time Investment / Commitment Required: 30-45 minutes per day or 90 minutes per week (if you aggregate your time into a single slot)

#4 - Building Sites & Earning Rankings

Many in the SEO field will say that building your own sites and practicing SEO in the real world is the only way to learn. I disagree with that message, but I do concur that it’s possibly the most crucial step to advancing your career and abilities.

My view is that if, prior to building a site and attempting to earn some rankings, you have a great mental model of the field, you can build a truly defensible strategy for your site(s). If you simply register a domain that sounds nifty and start trying to rank for a keyword you think is popular, you can get a very warped sense for how to do SEO and what matters in the short, medium and long run. At the very least, read a free guide and engage a bit on some of the online communities.

Once you’ve got a base of knowledge, building a site is the next logical step. I strongly suggest starting small and preferrably with a topic that you’re personally passionate about rather than one that just has high AdSense payouts. I’ll recommend a number of options for building/hosting below, but if you have the technical know-how to configure your own server and write from scratch, that’s a perfectly reasonable alternative (just make sure it’s not too time consuming to leave room for some actual SEO).

Recommended for: Aspirant, Journeyman, Authority

List of Resources:

• Posterous
• Page.ly
• Wordpress
• Tumblr
• SquareSpace

Time Investment / Commitment Required: A minimum of 4-5 hours for setup and creation of initial content, and more likely 40-50 hours to produce something high quality and robust and conduct initial off-site SEO/marketing efforts.

#5 - Conferences & Events

If you’re hungry to learn SEO in person, see real life examples and hear stories from the front lines (as well as meeting the practitioners and evangelists), getting out to events is an excellent next step. The last few years has seen an explosion in the quantity and variety of events in the field and many have different foci and target audiences, so be sure to choose the right one for accomplishing your goals. Many of the large conferences are focused on drawing out discussion around topics, advancing the discourse in the field and promoting networking while some smaller events are more specifically geared to pure education or intimate networking.

Recommended for: Journeyman and Above

List of Resources (in order of upcoming dates):

• Blueglass Los Angeles - July 19-20
• SES San Francisco - August 16-20
• SEOmoz PRO Seattle - August 30-31
• SMX East New York - October 4-6
• Inbound Marketing Summit Boston - October 6-7

Time Investment / Commitment Required: Typically 2-4 days plus travel time

#6 - Online Classes

The online online learning series I’m familiar with in this category is Market Motive, but they’re impressive enough to warrant both a category of their own and a recommendation. Founded by Michael Stebbins and John Marshall (who previously founded & sold ClickTracks) along with Avinash Kaushik, Todd Malicoat, Bryan Eisenberg and more, the staff is a who’s who of Internet marketing. When this many great brains get together, the results are smashing. Market Motive combines webinars, phone calls, coursework and more into a comprehensive curriculum. They end the series with a dissertation defense given over the phone and only passing candidates earn certification.

I’ve personally been on a few calls with early entrants and master certification candidates and been seriously impressed. Since I’m recommending them so highly, I connected with the folks at Market Motive, and they’ve put together a discount  for moz readers. You can sign up for MarketMotive using the code "SMZ6TOOLSMC" and get $600 off their master certification course + 3 months of SEOmoz PRO membership FREE. But, make sure to do it in the next 5 days as the upcoming master certication course starts on July 19th.

Recommended for: New to SEO, Aspirant, Journeyman and Authorities/Gurus seeking formal, recognized certification

List of Resources:

•  Market Motive

Time Investment / Commitment Required: Over the course of 90 days, this is a 10-20 hour per week commitment, possibly more when cramming for the dissertation.

The field is certainly much richer with options than when I began, but as we know from the science of conversion, more choices don’t always indicate more actions. Hopefully, the recommendations above have helped to give you a starting point. I’d love to hear from you in the comments about where and how you learned SEO and what you’d recommend to others.

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Mark-up Your Events Online with Microformats »

Posted by richardbaxterseo

Today, we’re going to talk about Microformats, a simple set of extensions to HTML, allowing us to add meaning to certain types of data found in our web pages. As SEOs, Microformats provide us with a wonderful toolbox to enhance our Google search snippets, particularly if you own a site with reviews, recipes, contact details or location data.

In this post we’ll talk about Microformat standards available to webmasters that have events listings data on their websites. Think conferences, festivals, theatre, even opera – they’re all events that can be described with components of the hCalendar Microformat.

What does an Events Based Rich Snippet Look Like?

This result, for "photography exhibitions London" shows an enhanced, hCalendar based rich snippet:

The example ranking is taken from a site that lists things to do in London, and you can see that the events featured on the listings page have been pulled through into Google’s (UK) SERPS.

What is the hCalendar Microformat? [Definition]

Brace yourselves for a mildly techie, but perfectly worded definition, courtesy of Microformats.org:

hCalendar is a simple, open, distributed calendaring and events format, using a 1:1 representation of standard iCalendar (RFC2445) VEVENT properties and values in semantic HTML or XHTML. hCalendar is one of several open microformat standards suitable for embedding in HTML, XHTML, Atom, RSS, and arbitrary XML. http://microformats.org/wiki/hcalendar

What Properties Should I be Interested in?

Google looks out for the following elements of the hCalendar Microformat in your web page mark-up. Not all of the elements listed are actually required, but if you have the data it’s probably worth implementing as fully and correctly as you can. Here, Google break down exactly what they’re watching out for:

A Before and After Example of an Event Implementation

On Saturday a few of us went to the Wireless festival to have a day in the sun with music and (of course) a few beers. Let’s say you’re describing that event listing on your website.

Your HTML might look a little like this:

<div> <a href="http://www.wirelessfestival.co.uk/lineup/">Wireless 2010</a> <img src="wireless.jpg" />World class acts playing across four stages -  but Wireless is about so much more than just amazing music... When: Saturday 3rd July, 12:00pm - 11:00pm Where: Hyde Park, London Category: Concert <div>

Now let’s take a look at that same event, marked-up with our hCalendar elements:

<div class=”vevent”> <a href=”http://www.wireless.co.uk/” class=”url summary”>Wireless 2010</a> <img src=”wireless.jpg” class=”photo” /> <span class=”description”>World class acts playing across four stages -  but Wireless is about so much more than just amazing music</span> When: <span class="dtstart"> July 3rd, 2:00PM<span class="value-title" title="2010-07-03T1200Z00"></span> </span>- <span class="dtend"> ~11:00PM<span class="value-title" title="2010-07-03T2300Z00"></span> </span> Where: <div class="location vcard"> <span class="fn org">Hyde Park</span>, <span class="adr"> <span class="street-address">Hyde Park</span>, <span class="locality">Paddington</span>, <span class="region">London</span> </span> <span class="geo"> <span class="latitude"> <span class="value-title" title="51.50716" ></span> </span> <span class="longitude"> <span class="value-title" title="-0.17066"></span> </span> </span> </div> Category: <span class="category">Concert</span> </div>

This is usually a simple implementation, with only a few changes to the CSS stylesheet required. Have a chat with your web developer to get an idea of how much work it is to implement.

Testing and Go Live

Implementing Microformats can be reasonably easy, provided you already have the event data available on your site. To make using Microformats just a little easier, Google has provided a rich snippets testing tool to help make sure your mark-up is correct.

To get your rich snippets working in Google’s results pages though, takes time and patience. Google are reviewing sites on a case by case basis, so the next step is to fill out this form and wait. Patience is a virtue though, and Google takes the semantic web and structured data very seriously. According to this write up of the Semantic Technology Conference in San Francisco, rich snippets are now available in 40 languages, and enhanced snippet impressions have grown four fold globally since October 2009. Google are planning more support for more formats, such as video, local businesses and shopping in the near future. How exciting!

If you’d like to learn more about Microformats, Joost De Valk has an excellent tutorial on implementing hReview in Wordpress. If you’ve got a spare 45 minutes or so, Joost and I recently discussed Microformats and their impact on SEO with Bas van den Beld on the State of Search show on WebmasterRadio.fm. Enjoy, and thanks for listening!

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International CRO - Choosing the Wrong Colors and Other Mishaps »

Posted by Sam Crocker

Good morning Mozzers!

Today we’re going to walk you through some rather basic but far-too-oft overlooked conversion factors specifically for international SEO. Anyone who has had the pleasure of using ecommerce sites in multiple countries may have noticed that as a general rule the sites look pretty similar if not identical. Today we are going to walk you through some of the pros and cons of this approach and how you might actually benefit from mixing things up for different audiences in different countries.

WARNINGS:

1. There is something to be said for having a similar site, brand, and feel that can be recognized all over the world.

2. Some CMS systems do not allow for easy changes to be made for different versions of the site.

3. With Google Translation, many folks are becoming less interested in having multiple sites anyhow.

4. More sites mean more potential problems and things to worry about.

Now, with these warnings out of the way let’s first jump into some of the potential benefits, and then look at some examples. 

Why Change a Good Thing?

Let’s consider an example company that has enjoyed a great deal of success in a country like the US and would like to become a major player in a country like Japan. Now, setting aside some of the logistical nightmares and translation issues we could stick with the templates and design from our original site in hopes of breaking into the Japanese market as a known quantity. After all, our model has worked wonders in the States and is likely to appeal to the Japanese market as well, right?

Well, maybe.

On the other hand, it’s probably worth considering a number of things about the site before we make a decision either way.

How Powerful is my Brand?

First, have we done our market research? It is all well and good if we have experienced success in one market, but it won’t necessarily mean that our brand name means anything to the new market. We don’t need to look too far outside of the field of SEO to realize that market shares and the "major players" can vary greatly from one country to another.

Now, we search marketers may tend to be biased towards Google in our SEO efforts, but we at least are all familiar with Bing and Yahoo! Meanwhile, some countries (China in the example) these "major brand names" may not mean anything. So banking on your "established brand" means very little when exploring a new market- be sure to do your research!

"I want a Pretty Site"

Secondly, what if up means down and down means up. Sounds ridiculous, I know, but it’s not so far off. Colors can mean totally different things from one country to another. And I’m not talking about horoscopes here! This isn’t a simple question of blue means serenity and purple means power there are much more pressing conversion factors to talk about here.

Let’s look at the implications of red and green and up and down. This factor was brought to my attention in a recent blogpost by the folks on the Yahoo Developer Blog and it is a really crucial point to consider- especially for conversions. In the US and most English speaking countries we are accustomed to a simple logic: Green = Good, Red = Bad. This holds from everything to traffic lights, to stock markets. However, in China and Korea the opposite is true.

These two screenshots were taken at the same time. The one on the left was taken from Yahoo! Finance whilst the one on the right was taken from Yahoo! Korea. As you can see, both images are showing the same data, although one of them appears with red arrows for the upward movement of the stock markets and the other appears with green arrows. This may be a simple illustration but it is easy enough to understand how the massive red letters you use to draw attention for falling prices on your US site could cause a bit of confusion.

Browser Usage

Finally, be mindful of the most common browsers in the country you are targeting. Compatibility across all browsers is always advisable but not always achievable. Although you may have built your site in the US with an understanding that most people would be using Chrome or Firefox the same may not be true everywhere else. In fact, as much as we bemoan Internet Explorer in the UK and the US it is still far and away the pre-eminent browser in Japan.

*REMEMBER THIS, because this bit of information may become even more relevant to you after a forthcoming casestudy by Tom which reveals some potentially massive Conversion losses from Internet Explorer users. I fear I may have said too much already, but be sure to watch this space for a link to the article.

    EDIT: Here is the case study on the Google Analytics Blog!

 Speaking the Language

Image: Engrish.com

My final suggestion for creating a site outside of your country comes with a word of warning. If this image looks ridiculous to native English speakers, imagine how silly a site built by one of us looks to a native mandarin speaker. Invest the time and effort to find the right person to build the site. If you are looking to take your ecommerce site to a global audience make sure you’re doing it the right way!

Do What Makes Sense!

As you may have realized, some of these seem like common sense but are far too often overlooked. If your site/brand doesn’t have any recognition to speak of make sure you’ve done your market research. It makes perfect sense for a brand like Amazon (without too many "offensive" colors used on any of their sites) to capitalize on their brand recognition across the web. There is no reason for them to invest too heavily in a redesign and a new name- because they can afford to acquire existing brands and rebrand.

However, if you have just enjoyed some excess in your home market and are thinking about taking your ecommerce platform to new heights be sure to consider the impact on usability.

Image: Cartoon Depot

Have I got the colors right? Have I considered the language issues? Have I thought about conversions and browser issues? And perhaps most importantly- have I got the funds to do this the right way at the moment?

If you can’t afford to make the switch properly, perhaps it is better to consider a "friendlier" market that is more similar to your current market and save your global dominance for a later experiment.

*Browser and Search Statistics from StatCounter

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The History of SEOmoz (1981-2010) + Open Q&A »

Posted by randfish

Last week, Mixergy’s Andrew Warner interviewed me about the founding of SEOmoz and our trajectory to date. It was a very personal interview about the background of the company, but turned out to be a great experience. I’ve posted it below for those who might want to watch over the weekend and if you prefer, there’s also a full text transcript on the Mixergy blog post.

After the interview, I noticed the Mixergy chatroom had dozens of questions I wasn’t able to answer and I’ve been receiving a fair number of emails and tweets about it as well. Thus, I figured it was time to put together a post on SEOmoz’s history and offer to formally answer questions in the comments of this post.

SEOmoz’s History (1981 - 2010)

1981: Gillian Founds the Company that will Become SEOmoz

When my parents moved from New York to Seattle (so my Dad could work for Boeing), my Mom opened up a small marketing/print design/consulting business. Over the next 20 years, she’d raise three kids (myself, my brother and sister) and maintain the solo operation.

1999: Rand Starts Working with Gillian

At the time, I built mostly static Flash + HTML websites for local small businesses around the Seattle area including small banks, dentists and even a retail clothing store. Knowing nothing of SEO or the power of search engines, most of the pages I build are completely inaccessible to the bots.

2001: Rand Drops out of School

I’d been pursuing a degree at the University of WA, but left two classes shy of graduating to devote 100% of my time to the company, which was struggling to make ends meet thanks to the dot-com bust and the dropoff in demand for website construction. Our company starts going into deep debt, which will continue until late 2005 / early 2006.

2004: SEOmoz is Founded

Although I started trying SEO in 2002, I’m still pretty awful at it. In an attempt to grow my skillset, I participate vigorously on half a dozen SEO forums and eventually build SEOmoz.org as a site to host my thoughts, struggles and discoveries. Google’s sandbox, in particular, had been vexing me and I kept hoping to stumble onto the secret of getting a site "released."

Feb. 2005: First SES Conference

Thanks to the generosity of Danny Sullivan, I attend SES New York (and take a ridiculous quantity of notes about every session I attend). I’d later pitch to speak at SES Toronto, scrape together the money to go and, following on that first experience, get invited to attend many other future shows.

Dec. 2005: Newsweek Covers SEOmoz

Newsweek magazine writes an article about "the shadowy world of SEO" using SEOmoz as the "white hat" example. I author the first version of the Beginner’s Guide to SEO as a resource for those seeking to learn more (figuring the Newsweek traffic will be curious - instead, it gets Slashdotted, which sends us tens of thousands of curious webmasters and developers).

2006: SEOmoz Turns Around Financially

Although 2005 had been a reasonably good year financially, my personal debt hovered close to $500,000. In 2006, Gillian works with debt collection agencies, banks and creditors to eliminate most of the debt and build repayment plans. By July of 2007, we’ll be completely debt free (though even in 2010 my credit history will still prevent me from renting an apartment or leasing a car). We post our financials at the end of the year and for the first time, I have a salary, and don’t need my girlfriend (now wife) to pay for everything :-)

Feb. 2007: We Launch PRO Membership

Although consulting has been a growing source of revenue, we decide that it’s not as scalable or as far-reaching as a recurring revenue model. PRO membership is launched after 3-4 months of development on tools, resources and guides. The initial price is just $29/month (and we still have a solid handful of folks who are grandfathered in and continue to pay that rate!)

Oh, and I proposed to my girlfriend (and got a yes… after a few instances of "what?!") We married the following year and are still over-the-top stupid for each other.

Nov. 2007: Investment Capital Comes Our Way

Ignition Partners & Curious Office co-invest $1.1 million in SEOmoz to help us scale our software, build our web index and grow the team. Michelle Goldberg from Ignition and Kelly Smith from Curious Office join Gillian and I on the board of directors and things get a bit more serious and focused (in a very good way).

We posted financials for 2007 just after taking the investment.

Oct. 2008: We Launch Linkscape

After 10 intensive months of work, we build a scalable, sizable crawl of the web, conduct processing of metrics and launch our first tool to expose that data - Linkscape. Unfortunately, launch day coincides with the collapse of Bear Stearns and the beginning of a very rough period for the world’s economies (and somewhat dampens our press coverage).

Dec. 2008: We Return to Profitability

Despite a tough environment, SEOmoz returns to profitability in December of 2008 and has been profitable again ever since.

June 2009: A Second Attempt at Fundraising Fails

We decided in 2009, after exciting growth in Q1-Q2 to seek a second round of outside funding. But poor timing, unoptimized metrics and a subpar pitch eventually yield no results. Tragically, this costs the team many months of product progress. On the plus side, no dilution of shares.

January 2010: Open Site Explorer Launches

Our most exciting project to date, Open Site Explorer, a product to help SEOs and marketers better see into the web’s link graph, launches. We follow up with a new Keyword Difficulty tool, our SEOmoz toolbar (Chrome version is just a few weeks away, BTW) and improvements to the Linkscape index.

August 2010: The Next Big Thing

Since diagramming a new direction/product for SEOmoz in January 2009, we’ve been working to grow our engineering team, solidify our process and scale our backend to handle something new & exciting. I previously leaked a design mockup at the bottom of this post, but here’s another:

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Today we are:

• 24 people strong
• Growing at a steady pace
• Profitable
• Shaking with anticipation for our upcoming launch (and working furiously to make sure everything goes right)

I can say without hesistation that the most exciting times are definitely ahead of us.

As I noted above, I’m happy to answer any questions I can about SEOmoz’s founding, past or growth. Feel free to leave them in the comments below (though I may be a bit slow to respond depending on the timing).

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